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Fletcher Jones Motorcars
- Newport Beach, CA
About this business
Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience leading you to the vehicle of your dreams. Our commitment is to our guests' complete satisfaction every step of the way and more. View Our Vehicle Specials Today!
Location details
3300 Jamboree Road, Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
great service great service and amazing attitude.
Business response:
Thank you for taking the time to share your feedback with us. I am always glad to hear that we could provide great service with an amazing attitude. We look forward to assisting you in the future. -Heather Lewis, Client Care Manager
Buying a vehicle from Fletcher Jones This is the most worst car buying experience in my history of buy cars. I thought buying my last vehice from another local was bad. This experience top them all. Salemen and salewomen do not keep their promise.Sales managers will support any sale persons lies even if you give them proof of a conversation. The entire sale department displayed no professional tactics trying to satifying my sales. There were lies after lies. I had to contantly make several phones calls to resolve my car buyi... read more
Business response:
Im sorry that you had such a poor experience. I would like to talk with you and try to turn things around. Please call me when you can. I can be reached at 949-718-3015. Most Sincerely, Scott Ribble | Guest Experience Manager
Buying a vehicle from Fletcher Jones This is the most worst car buying experience in my history of buy cars. I thought buying my last vehice from another local was bad. This experience top them all. Salemen and salewomen do not keep their promise.Sales managers will support any sale persons lies even if you give them proof of a conversation. The entire sale department displayed no professional tactics trying to satifying my sales. There were lies after lies. I had to contantly make several phones calls to resolve my car buyi... read more
Business response:
Im sorry that you had such a poor experience. I would like to talk with you and try to turn things around. Please call me when you can. I can be reached at 949-718-3015. Most Sincerely, Scott Ribble | Guest Experience Manager
my service person--Steve Bake is really great. Its been a pleasure every time we bring car ion to Fletch Jones service and meet Steve Bake and always a pleasure to deal and work through him, this time is also a good one, too. Paul Hsieh 9-13-2016
Business response:
Thank you for your kind feedback. I am happy to hear that Steve continues to deliver pleasurable service when you visit. Our team is always available to assist you with all of your Mercedes-Benz needs. -Heather Lewis, Client Care Manager
my service person--Steve Bake is really great. Its been a pleasure every time we bring car ion to Fletch Jones service and meet Steve Bake and always a pleasure to deal and work through him, this time is also a good one, too. Paul Hsieh 9-13-2016
Business response:
Thank you for your kind feedback. I am happy to hear that Steve continues to deliver pleasurable service when you visit. Our team is always available to assist you with all of your Mercedes-Benz needs. -Heather Lewis, Client Care Manager
Alex Nowzari is awesome We were very impressed with the service received at Fletcher Jones. We all know that Mercedes is an exceptional brand and this weekend we got to see that the people working at Fletcher Jones carry themselves to the standard of the brand. I would like to thank Alex Nowzari and the management team at Fletcher Jones. The complete process while purchasing our new GLE at Fletcher Jones was very impressive, from the first hello to driving out of the lot with our new vehicle. Alex was very kind to us from ... read more
Business response:
Congratulations on your new Mercedes-Benz! It is very flattering that Alex and our team were able to introduce you to such a wonderful brand and earn your great recommendations. Thank you for taking the time to share with us. We look forward to a lasting relationship. -Heather Lewis, Client Care Manager
Alex Nowzari is awesome We were very impressed with the service received at Fletcher Jones. We all know that Mercedes is an exceptional brand and this weekend we got to see that the people working at Fletcher Jones carry themselves to the standard of the brand. I would like to thank Alex Nowzari and the management team at Fletcher Jones. The complete process while purchasing our new GLE at Fletcher Jones was very impressive, from the first hello to driving out of the lot with our new vehicle. Alex was very kind to us from ... read more
Business response:
Congratulations on your new Mercedes-Benz! It is very flattering that Alex and our team were able to introduce you to such a wonderful brand and earn your great recommendations. Thank you for taking the time to share with us. We look forward to a lasting relationship. -Heather Lewis, Client Care Manager
My reason My service advisor is Steve Bates. I would not think of going to anyone else. He is the reason I go to Fletcher Jones!
Business response:
We are very fortunate to have Steve as part of our exceptional team of associates. Thank you for sharing your feedback with us. As always, we are here to help should you need us. -Heather Lewis, Client Care Manager
My reason My service advisor is Steve Bates. I would not think of going to anyone else. He is the reason I go to Fletcher Jones!
Business response:
We are very fortunate to have Steve as part of our exceptional team of associates. Thank you for sharing your feedback with us. As always, we are here to help should you need us. -Heather Lewis, Client Care Manager
Frequently asked questions about Fletcher Jones Motorcars
How is Fletcher Jones Motorcars rated?
Fletcher Jones Motorcars has a 4.4 star rating with 3,751 reviews.
When is Fletcher Jones Motorcars open?
Fletcher Jones Motorcars is closed now. It will open at 7:00 a.m.
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