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Fletcher Jones Motorcars
- Newport Beach, CA
About this business
Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience leading you to the vehicle of your dreams. Our commitment is to our guests' complete satisfaction every step of the way and more. View Our Vehicle Specials Today!
Location details
3300 Jamboree Road, Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Highly recommend Fletcher Jones I was very satisfied as always with the service and friendliness of the staff. I was also given a loaner car and a car wash which was very much appreciated. Services are maybe a little on the expensive side but there is the confidence that the work is exceptional
Business response:
Thank you for sharing your feedback about your recent service visit. I am pleased to hear that our team could take such good care of you and that you enjoyed our fine amenities. If we can be of any further assistance, please feel free to contact us. -Heather Lewis, Client Care Manager
Highly recommend Fletcher Jones I was very satisfied as always with the service and friendliness of the staff. I was also given a loaner car and a car wash which was very much appreciated. Services are maybe a little on the expensive side but there is the confidence that the work is exceptional
Business response:
Thank you for sharing your feedback about your recent service visit. I am pleased to hear that our team could take such good care of you and that you enjoyed our fine amenities. If we can be of any further assistance, please feel free to contact us. -Heather Lewis, Client Care Manager
2012 E 550 Tom's Rocket Steve Bates is always professional , very knowledgable, and provides personal service and service advice. The service department is the reason I buy my cars from Fletcher Jones.
Business response:
Thank you for taking the time to share you great feedback with us. I am pleased to hear that Steve continues to deliver personal and professional service. We look forward to assisting you in the future. -Heather Lewis, Client Care Manager
Team James Sullivan I've been working with Team James Sullivan for several years now. They are consistently the most professional and knowdlegable and always offer up a First Class experience when I am at their dealership. The process of purchasing a new car is entirely seamless and I always leave very satisfied. I'm a customer for life and I would highly recommend them to any new or returning Mercedes Benz customer.
Business response:
Thank you for your great feedback and loyalty to James and our team. It is our mission to deliver nothing less than 5-star experiences, so I am pleased to hear that we continue to delight. We look forward to assisting you for many years to come. -Heather Lewis, Client Care Manager
Team James Sullivan I've been working with Team James Sullivan for several years now. They are consistently the most professional and knowdlegable and always offer up a First Class experience when I am at their dealership. The process of purchasing a new car is entirely seamless and I always leave very satisfied. I'm a customer for life and I would highly recommend them to any new or returning Mercedes Benz customer.
Business response:
Thank you for your great feedback and loyalty to James and our team. It is our mission to deliver nothing less than 5-star experiences, so I am pleased to hear that we continue to delight. We look forward to assisting you for many years to come. -Heather Lewis, Client Care Manager
2012 E 550 Tom's Rocket Steve Bates is always professional , very knowledgable, and provides personal service and service advice. The service department is the reason I buy my cars from Fletcher Jones.
Business response:
Thank you for taking the time to share you great feedback with us. I am pleased to hear that Steve continues to deliver personal and professional service. We look forward to assisting you in the future. -Heather Lewis, Client Care Manager
The Service Experience Continues to Be Exceptional As with vehicles previously purchased at FJM, the service visits on my AMG GT S (routine service intervals and nail-in-tire) were handled quickly, professionally and capably. My service advisor (Tony I.) for the past 10 years since moving back to Newport Beach is outstanding in his courtesy, confidence, competence and terrific customer focus. I'm a car enthusiast and knowing that service on my car will be handled properly is critical to my purchasing and servicing decisions.... read more
Business response:
I am so happy to hear that Tony and our team continue to exceed expectations while taking care of your Mercedes-Benz vehicles. It is truly our mission to deliver nothing less than the best. Thank you for taking the time to share your feedback with us. We look forward to assisting you for many more years to come. -Heather Lewis, Client Care Manager
The Service Experience Continues to Be Exceptional As with vehicles previously purchased at FJM, the service visits on my AMG GT S (routine service intervals and nail-in-tire) were handled quickly, professionally and capably. My service advisor (Tony I.) for the past 10 years since moving back to Newport Beach is outstanding in his courtesy, confidence, competence and terrific customer focus. I'm a car enthusiast and knowing that service on my car will be handled properly is critical to my purchasing and servicing decisions.... read more
Business response:
I am so happy to hear that Tony and our team continue to exceed expectations while taking care of your Mercedes-Benz vehicles. It is truly our mission to deliver nothing less than the best. Thank you for taking the time to share your feedback with us. We look forward to assisting you for many more years to come. -Heather Lewis, Client Care Manager
great service great service and amazing attitude.
Business response:
Thank you for taking the time to share your feedback with us. I am always glad to hear that we could provide great service with an amazing attitude. We look forward to assisting you in the future. -Heather Lewis, Client Care Manager
Frequently asked questions about Fletcher Jones Motorcars
How is Fletcher Jones Motorcars rated?
Fletcher Jones Motorcars has a 4.4 star rating with 3,751 reviews.
When is Fletcher Jones Motorcars open?
Fletcher Jones Motorcars is closed now. It will open at 7:00 a.m.
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