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Fletcher Jones Motorcars
- Newport Beach, CA
About this business
Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience leading you to the vehicle of your dreams. Our commitment is to our guests' complete satisfaction every step of the way and more. View Our Vehicle Specials Today!
Location details
3300 Jamboree Road, Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Wonderful Dealership! I would highly recommend Fletcher Jones Mercedes Benz for your automotive needs. I felt attended to by the staff and management. They walked me through the entire experience of choosing a car that met all of my needs and reflected my tastes. They were helpful from the purchase of the car to the training in how to operate the features of my car. The Dealership has a strong history and reputation in the Community. Thank you Fletcher Jones for fulfilling one of my experiences on my bucket list! Thanks to C... read more
Business response:
Hello MBRecruit. Thank you for taking the time to share about your experience with us. We are happy to hear that our team members, like Chris and Tom, assisted you in finding your dream Mercedes-Benz. If we can be of any further assistance, our team is happy to help. Congratulations on your new vehicle! Sincerely, Heather Lewis-Client Care Manager
A Great Advisor We appreciate service advisor Jon Derbyshire. Certainly a good staff member of Fletcher, he also looks out for our concerns & makes us feel appreciated as a customer. He makes sure to follow through on his promises.
Business response:
Hello RStooks. Thank you for sharing your feedback. Our team members like Jon, aim to ensure all of our guests are treated with the utmost care possible. We are happy to hear that he delivered exceptional service to you. If we can be of any further assistance, please feel free to contact us. Sincerely, Heather Lewis-Client Care Manager
A Great Advisor We appreciate service advisor Jon Derbyshire. Certainly a good staff member of Fletcher, he also looks out for our concerns & makes us feel appreciated as a customer. He makes sure to follow through on his promises.
Business response:
Hello RStooks. Thank you for sharing your feedback. Our team members like Jon, aim to ensure all of our guests are treated with the utmost care possible. We are happy to hear that he delivered exceptional service to you. If we can be of any further assistance, please feel free to contact us. Sincerely, Heather Lewis-Client Care Manager
Fletcher Customer Service Quick, Accurate, and excellent work. The car was delivered on time and was washed and ready upon my arrival.
Business response:
Hello 2007MBZ. Thank you for sharing about your recent visit with us. We are happy to hear that our team exceeded the level of your expectations. If we can be of any further assistance, please don't hesitate to reach out. Best, Heather Lewis-Client Care Manager
Fletcher Customer Service Quick, Accurate, and excellent work. The car was delivered on time and was washed and ready upon my arrival.
Business response:
Hello 2007MBZ. Thank you for sharing about your recent visit with us. We are happy to hear that our team exceeded the level of your expectations. If we can be of any further assistance, please don't hesitate to reach out. Best, Heather Lewis-Client Care Manager
Exceptional experience workign with Wade Wade is very friendly and patient and made our purchase experience super easy. Great job!
Business response:
Hello Eaglex33. Thank you for sharing your feedback. It is great to hear that Wade treated you with the utmost care possible. Our team strives to provide all of our guests with a five-star experience every time. Should you need any further assistance, please don't hesitate to reach out. Sincerely, Heather Lewis-Client Care Manager
Exceptional experience workign with Wade Wade is very friendly and patient and made our purchase experience super easy. Great job!
Business response:
Hello Eaglex33. Thank you for sharing your feedback. It is great to hear that Wade treated you with the utmost care possible. Our team strives to provide all of our guests with a five-star experience every time. Should you need any further assistance, please don't hesitate to reach out. Sincerely, Heather Lewis-Client Care Manager
Stress-free car buying experience We read so many online positive reviews and experiences that we were compelled to take a drive down to Fletcher Jones Newport Beach. We're glad we did as we also had a stress-free car buying experience! Thanks Sammy, Uttom and the Fletcher Jones team.
Business response:
Hello JamCali. Thank you for sharing about your recent visit with us. Our team members including Sammy and Uttam, are thrilled to hear that we could provide you a world-class experience. We hope we can deliver that same level of service to you again in the future. Kind Regards, Heather Lewis-Client Care Manager
Stress-free car buying experience We read so many online positive reviews and experiences that we were compelled to take a drive down to Fletcher Jones Newport Beach. We're glad we did as we also had a stress-free car buying experience! Thanks Sammy, Uttom and the Fletcher Jones team.
Business response:
Hello JamCali. Thank you for sharing about your recent visit with us. Our team members including Sammy and Uttam, are thrilled to hear that we could provide you a world-class experience. We hope we can deliver that same level of service to you again in the future. Kind Regards, Heather Lewis-Client Care Manager
Frequently asked questions about Fletcher Jones Motorcars
How is Fletcher Jones Motorcars rated?
Fletcher Jones Motorcars has a 4.4 star rating with 3,754 reviews.
When is Fletcher Jones Motorcars open?
Fletcher Jones Motorcars is closed now. It will open tomorrow at 7:00 a.m.
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