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Fletcher Jones Motorcars
- Newport Beach, CA
About this business
Location details
3300 Jamboree Road, Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
very happy I leased a brand new e300 and am very pleased with the car, the salesman Daniel and the lease agreement!
Business response:
Hi Salsorrentino. Thank you for sharing your feedback and congratulations on your new Mercedes-Benz E 300! We are thrilled to hear Daniel assisted you with exceptional service in finding the car of your dreams. Please don't hesitate to contact us if you should need any further assistance. Sincerely, Heather Lewis-Client Care Manager
very happy I leased a brand new e300 and am very pleased with the car, the salesman Daniel and the lease agreement!
Business response:
Hi Salsorrentino. Thank you for sharing your feedback and congratulations on your new Mercedes-Benz E 300! We are thrilled to hear Daniel assisted you with exceptional service in finding the car of your dreams. Please don't hesitate to contact us if you should need any further assistance. Sincerely, Heather Lewis-Client Care Manager
Great dealership with Great service This is our second Mercedes from Fletcher Jones. The service and care in every detail of my car has been exceptional. We love our service techinician John Calvert! Thorough, efficient and very courteous! We will not go anywhere else!
Business response:
Hi Sylvia. We value your loyalty and appreciate you taking the time to share about your experience. It is great to hear that our team members continue to provide you with the utmost care. As always, we look forward to your future visits with us. Thank you, Heather Lewis-Client Care Manager
Great dealership with Great service This is our second Mercedes from Fletcher Jones. The service and care in every detail of my car has been exceptional. We love our service techinician John Calvert! Thorough, efficient and very courteous! We will not go anywhere else!
Business response:
Hi Sylvia. We value your loyalty and appreciate you taking the time to share about your experience. It is great to hear that our team members continue to provide you with the utmost care. As always, we look forward to your future visits with us. Thank you, Heather Lewis-Client Care Manager
Great Place to purchase vehicle Went shopping at FJ for a vehicle, but they had no inventory. However, in a couple of days, they car-traded with another dealership and got me the exact vehicle that I wanted. We had a no-pressure negotiation on the price. As the vehicle was already detailed and gassed, we were able to leave FJ in less than a couple of hours, the most pleasant and satisfied experience I ever had in vehicle purchase.
Business response:
Hi Jeff. Thank you for sharing your feedback. It is great to hear that our team assisted you in acquiring the Mercedes-Benz of your dreams. If we can be of any further assistance, please don't hesitate to reach out. Best, Heather Lewis-Client Care Manager
Great Place to purchase vehicle Went shopping at FJ for a vehicle, but they had no inventory. However, in a couple of days, they car-traded with another dealership and got me the exact vehicle that I wanted. We had a no-pressure negotiation on the price. As the vehicle was already detailed and gassed, we were able to leave FJ in less than a couple of hours, the most pleasant and satisfied experience I ever had in vehicle purchase.
Business response:
Hi Jeff. Thank you for sharing your feedback. It is great to hear that our team assisted you in acquiring the Mercedes-Benz of your dreams. If we can be of any further assistance, please don't hesitate to reach out. Best, Heather Lewis-Client Care Manager
Amazing experience buying a car My mother had been driving her 1983 240 D for over 27 years. The thought of having to buy a new car after all those years was completely overwhelming to her. We came in on a Friday night at 6:00 pm and by 9:30 pm Brian Taber had my mom driving off the lot in a new car. He spent 20 minutes in a parking lot assuring that she felt comfortable driving the car. He then helped me move everything out of her trunk. Having Brian with us felt like having my brother take care of us. If you want to purcha... read more
Business response:
Hello LASnider. Thank you for sharing about your experience. Our team members like Brian, truly strive to go above and beyond for all of our guests. We are thrilled to hear that he was able to provide that level of service to you and your mother. If we can be of any further assistance, please don't hesitate to reach out. Sincerely, Heather Lewis-Client Care Manager
Amazing experience buying a car My mother had been driving her 1983 240 D for over 27 years. The thought of having to buy a new car after all those years was completely overwhelming to her. We came in on a Friday night at 6:00 pm and by 9:30 pm Brian Taber had my mom driving off the lot in a new car. He spent 20 minutes in a parking lot assuring that she felt comfortable driving the car. He then helped me move everything out of her trunk. Having Brian with us felt like having my brother take care of us. If you want to purcha... read more
Business response:
Hello LASnider. Thank you for sharing about your experience. Our team members like Brian, truly strive to go above and beyond for all of our guests. We are thrilled to hear that he was able to provide that level of service to you and your mother. If we can be of any further assistance, please don't hesitate to reach out. Sincerely, Heather Lewis-Client Care Manager
A great car-buying experience I had to drive 67 miles to get the car wanted, but I will do it again next time just for the excellent service. I really appreciated the transparency during negotiations, and the professionalism and great service throughout the process. It was a stress-free experience and I'm very happy with the car and the deal that I got. Thanks!
Business response:
Hi Otis15. Thank you for your feedback. We are grateful to hear that you drove 67 miles to find your dream vehicle at our dealership, and are thrilled to know that you received outstanding service. If we can be of any further assistance, please don't hesitate to contact us. Congratulations on your new Mercedes-Benz! Best, Heather Lewis-Client Care Manager
Frequently asked questions about Fletcher Jones Motorcars
How is Fletcher Jones Motorcars rated?
Fletcher Jones Motorcars has a 4.4 star rating with 3,760 reviews.
When is Fletcher Jones Motorcars open?
Fletcher Jones Motorcars is open now. It will close at 8:00 p.m.
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