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Fletcher Jones Motorcars
- Newport Beach, CA
About this business
Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience leading you to the vehicle of your dreams. Our commitment is to our guests' complete satisfaction every step of the way and more. View Our Vehicle Specials Today!
Location details
3300 Jamboree Road, Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Fletcher Jones Mercedes Review My experience at Fletcher Joe Mercedes Newport Beach was amazing. Thomas Carnevale my representative was great. I came in w/ a Lexus lease and i was way over my miles and the team at Fletcher Jones made me feel at ease and got me into a C300. I am so excited. I will only go to Fletcher Jones Newport Beach and I highly recommend them.
Business response:
Hi Phustrulid. Thank you for sharing your feedback with us. We are happy to hear that Thomas helped you get into your new Mercedes-Benz! Your recommendations are truly valued. We look forward to assisting you again in the future. Best, Heather Lewis-Client Care Manager
Fletcher Jones Mercedes Review My experience at Fletcher Joe Mercedes Newport Beach was amazing. Thomas Carnevale my representative was great. I came in w/ a Lexus lease and i was way over my miles and the team at Fletcher Jones made me feel at ease and got me into a C300. I am so excited. I will only go to Fletcher Jones Newport Beach and I highly recommend them.
Business response:
Hi Phustrulid. Thank you for sharing your feedback with us. We are happy to hear that Thomas helped you get into your new Mercedes-Benz! Your recommendations are truly valued. We look forward to assisting you again in the future. Best, Heather Lewis-Client Care Manager
GL450 Issue was identified within hours and my service advisor - Leslie Lorenson immediately called me to explain what was causing our problem. Excellent customer service!
Business response:
Hello Indyjreed. Thank you for your feedback. We are happy to hear that our team resolved your issue promptly and with the utmost care. Should you need any further assistance, please don't hesitate to reach out. Kind Regards, Heather Lewis-Client Care Manager
GL450 Issue was identified within hours and my service advisor - Leslie Lorenson immediately called me to explain what was causing our problem. Excellent customer service!
Business response:
Hello Indyjreed. Thank you for your feedback. We are happy to hear that our team resolved your issue promptly and with the utmost care. Should you need any further assistance, please don't hesitate to reach out. Kind Regards, Heather Lewis-Client Care Manager
Exceptional buying experience. . . again! Last Friday I leased a new 2017 E300 from FJM. It was once again an great experience. The entire team is terrific, respectful, and thorough. I can't imagine going anywhere else for a Mercedes Benz.
Business response:
Hello Brigcom. Thank you for sharing your feedback. We are happy to hear that our team exceeded the level of your expectations. Congratulations on your new Mercedes-Benz! We hope to further assist you again in the future. Best, Heather Lewis-Client Care Manager
Exceptional buying experience. . . again! Last Friday I leased a new 2017 E300 from FJM. It was once again an great experience. The entire team is terrific, respectful, and thorough. I can't imagine going anywhere else for a Mercedes Benz.
Business response:
Hello Brigcom. Thank you for sharing your feedback. We are happy to hear that our team exceeded the level of your expectations. Congratulations on your new Mercedes-Benz! We hope to further assist you again in the future. Best, Heather Lewis-Client Care Manager
Run Flat Tires I just purchased a new GLC300 and with just over 200 miles on it we got a flat tire on the right rear. I drove home and then to the dealership in the morning. The car didn't even flinch. We purchased the additional warranty for tire package and it paid for itself. They handled it quickly and I didn't have to worry.
Business response:
Hello Carl. Thank you for your feedback and congratulations on your new Mercedes-Benz! We are happy to hear our team exceeded the level of your expectations. If we can be of any further assistance, please don't hesitate to reach out. Best, Heather Lewis-Client Care Manager
Run Flat Tires I just purchased a new GLC300 and with just over 200 miles on it we got a flat tire on the right rear. I drove home and then to the dealership in the morning. The car didn't even flinch. We purchased the additional warranty for tire package and it paid for itself. They handled it quickly and I didn't have to worry.
Business response:
Hello Carl. Thank you for your feedback and congratulations on your new Mercedes-Benz! We are happy to hear our team exceeded the level of your expectations. If we can be of any further assistance, please don't hesitate to reach out. Best, Heather Lewis-Client Care Manager
GLC 300 Simply cannot say enough great things about this dealership, the General Manager (Garth), our Online Sales (Joey Gulo), & our new GLC 300! We were in the process of moving from overseas to San Diego and wisely chose to purchase our new vehicle based on the research about this dealership. Professional, courteous, and informative come to mind while writing this review. Joey Gulo and his brother Chris were absolutely amazing. So professional and really looked out for our needs. Their expertise alone made us want to work... read more
Business response:
Hello Picktom. Thank you for taking the time to share your feedback with us. We are happy to hear that our team went above and beyond to provide you with exceptional service! Congratulations on your new Mercedes-Benz. We look forward to your future visits. Sincerely, Heather Lewis-Client Care Manager
Frequently asked questions about Fletcher Jones Motorcars
How is Fletcher Jones Motorcars rated?
Fletcher Jones Motorcars has a 4.4 star rating with 3,754 reviews.
When is Fletcher Jones Motorcars open?
Fletcher Jones Motorcars is closed now. It will open tomorrow at 8:00 a.m.
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