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Fletcher Jones Motorcars
- Newport Beach, CA
About this business
Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience leading you to the vehicle of your dreams. Our commitment is to our guests' complete satisfaction every step of the way and more. View Our Vehicle Specials Today!
Location details
3300 Jamboree Road, Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
GLC 300 Simply cannot say enough great things about this dealership, the General Manager (Garth), our Online Sales (Joey Gulo), & our new GLC 300! We were in the process of moving from overseas to San Diego and wisely chose to purchase our new vehicle based on the research about this dealership. Professional, courteous, and informative come to mind while writing this review. Joey Gulo and his brother Chris were absolutely amazing. So professional and really looked out for our needs. Their expertise alone made us want to work... read more
Business response:
Hello Picktom. Thank you for taking the time to share your feedback with us. We are happy to hear that our team went above and beyond to provide you with exceptional service! Congratulations on your new Mercedes-Benz. We look forward to your future visits. Sincerely, Heather Lewis-Client Care Manager
Differential Service Service was provided as explained and the car was ready the same day. Always great service by FJMB
Business response:
Hello Michael. Thank you for your feedback. We are happy to have been of assistance and excited to hear that you received excellent service. As always, we look forward to your future visits. Best, Heather Lewis-Client Care Manager
Differential Service Service was provided as explained and the car was ready the same day. Always great service by FJMB
Business response:
Hello Michael. Thank you for your feedback. We are happy to have been of assistance and excited to hear that you received excellent service. As always, we look forward to your future visits. Best, Heather Lewis-Client Care Manager
Great service My engine light came on unexpectedly, so the vehicle was taken in and assessed, found that a non-critical part needed to be ordered so my vehicle was released until the part arrives. I was given a ride back to my residence as I did not need a loaner and kept informed throughout the process. I am disappointed my vehicle needs a part that must be special ordered but the dealership has done everything to make it as easy as possible for me.
Business response:
Hi Travis. Thank you for your feedback. We are happy to hear that our team went above and beyond to make your experience with us excellent. Should you need any further assistance or if any questions should arise, please don't hesitate to reach out. Kind Regards, Heather Lewis-Client Care Manager
Great service My engine light came on unexpectedly, so the vehicle was taken in and assessed, found that a non-critical part needed to be ordered so my vehicle was released until the part arrives. I was given a ride back to my residence as I did not need a loaner and kept informed throughout the process. I am disappointed my vehicle needs a part that must be special ordered but the dealership has done everything to make it as easy as possible for me.
Business response:
Hi Travis. Thank you for your feedback. We are happy to hear that our team went above and beyond to make your experience with us excellent. Should you need any further assistance or if any questions should arise, please don't hesitate to reach out. Kind Regards, Heather Lewis-Client Care Manager
C300 Lease Our experience with the Fletcher Jones staff was excellent! Mike McMullen and his team did a fantastic job locating the car we wanted and getting us very favorable lease terms. I would recommend Mike and his team to anyone looking to purchase a Mercedes-Benz.
Business response:
Hello Leonard. Thank you for taking the time to share your feedback on Mike and the team. Your recommendations are truly the highest form of flattery. If we can be of any further assistance, please don't hesitate to reach out. Best, Heather Lewis-Client Care Manager
C300 Lease Our experience with the Fletcher Jones staff was excellent! Mike McMullen and his team did a fantastic job locating the car we wanted and getting us very favorable lease terms. I would recommend Mike and his team to anyone looking to purchase a Mercedes-Benz.
Business response:
Hello Leonard. Thank you for taking the time to share your feedback on Mike and the team. Your recommendations are truly the highest form of flattery. If we can be of any further assistance, please don't hesitate to reach out. Best, Heather Lewis-Client Care Manager
Fletcher Jones MB is your number one choice I could not be any happier with the customer service and the work that was done on my new Mercedes-Benz at Fletcher Jones in Newport Beach. Jean Y. did an excellent job going through the process and the work that needs to be done. I highly recommend this dealership to anyone that is looking to purchase a brand-new Mercedes Benz or having their vehicle serviced.
Business response:
Hi BeaverNation. Thank you for taking the time to share your feedback. We are delighted to hear that our team members exceeded the level of your expectations. Your recommendations are truly appreciated. Please don't hesitate to reach out if we can be of any future assistance. Best, Heather Lewis-Client Care Manager
Fletcher Jones MB is your number one choice I could not be any happier with the customer service and the work that was done on my new Mercedes-Benz at Fletcher Jones in Newport Beach. Jean Y. did an excellent job going through the process and the work that needs to be done. I highly recommend this dealership to anyone that is looking to purchase a brand-new Mercedes Benz or having their vehicle serviced.
Business response:
Hi BeaverNation. Thank you for taking the time to share your feedback. We are delighted to hear that our team members exceeded the level of your expectations. Your recommendations are truly appreciated. Please don't hesitate to reach out if we can be of any future assistance. Best, Heather Lewis-Client Care Manager
Frequently asked questions about Fletcher Jones Motorcars
How is Fletcher Jones Motorcars rated?
Fletcher Jones Motorcars has a 4.4 star rating with 3,751 reviews.
When is Fletcher Jones Motorcars open?
Fletcher Jones Motorcars is open now. It will close at 8:00 p.m.
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