This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
First Choice Emergency Room is the nation's leading network of independent freestanding emergency rooms; it is both the largest and the oldest. We are revolutionizing the delivery of emergency medical services for adult and pediatric emergencies by offering patients convenient, neighborhood access to emergency medical care. First Choice Emergency Room facilities are innovative, freestanding, and fully equipped emergency rooms with a complete radiology suite of diagnostic technology (CT scanner, Ultrasound, and Digital X-ray)... read more
10407 Jollyville Rd, Austin, TX, 78759, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I was feeling very ill due to an infection, and I called First Choice Emergency Room and they were so quick to see me. I did not have to wait, and the paperwork was very easy to fill out. The people behind the desk were patient and very flexible. When I got back into the rooms, the nurses were very fast-paced and took down my information very efficiently. I had one nurse who was very nice to me, and the other seemed a little annoyed that I was there but that is probably because it was 3AM. They took my blood for samples and ... read more
First Choice on Jollyville in Austin is incredible! The staff immediately checked us in. Dr. Patrick and his staff were so prompt I would refer First Choice to anyone and everyone...
When I fell and injured my knee and wrist, I visited First Choice Emergency Room instead of a hospital ER. I was examined within 10 minutes of arrival. The facilities were new and clean. The staff (from receptionist to the doctor) was friendly and efficient. I was x-rayed on site, and results were read by a radiologist within 15 minutes. I was treated by Dr. Van Roekel and released in just over an hour. My family will definitely return there if another emergency arises. It was a much more positive experience than our past ex... read more
We were out of town and away from our regular doctor, so when my 2 year-old son developed croup we brought him to First Choice. The staff were friendly, helpful, and we were in and out in less than 45 minutes! They evaluated him quickly, gave him a steroid treatment mixed with apple juice (at other places he was forced to drink it straight and it was horrible). They gave him the minimum treatment, and did not over-prescribe medication, which I was very glad of because steroids can have unpleasant side effects. The room was c... read more
Business response:
Thanks, Mallary! We hope your little one is doing better!
I went to First Choice in the Arboretum area after dislocating and fracturing a toe in an accident. The doctor and staff were great. I immediately got excellent attention. The doctor fixed the problem and referred me to an orthopedic doctor who after looking at the x-rays told me everything looked great. This could not have gone any better. Thanks First Choice.
Went in with chronic back pain and they didn't treat it like it was inferior or like I was wasting there time. Everyone was nice, helpful, caring and showed actual concern. Highly recommended
Business response:
Thanks Kyle! We hope your back is better!
I was seen there after being in a MVA and basically suffering in pain all day. I tried to get into my PCP, who couldn't fit me in so I took a chance on this place rather than waiting forever at a hospital ER. Absolutely the BEST decision I could have made! From the moment I checked in until the time I left, I was thoroughly impressed with how knowledgeable everyone was from the front desk specialist, the RN, the X-ray tech as well as the physician. As a nurse myself for an extremely busy facility, I understand how important ... read more
Business response:
Thanks for the fantastic review, Jennifer! We really appreciate it and hope you are feeling better. We are open 24-7-365 for any emergency care you may need.
All the staff was great and quick. When you are in serious pain fast is always a nice plus but accuracy and a friendly staff is just as important too. While I hope to not need to go back if I need emergency care this is the place to go!!
Business response:
Thanks Nate!
Great experience!! :) Everyone was super friendly. I was in and out compared to other ER's.
Business response:
Great to hear, Amarah! Thank you!
First Choice Emergency Room has a 4.5 star rating with 551 reviews.
First Choice Emergency Room is closed now. It will open at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com