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First Choice Emergency Room

4.5

About this business

First Choice Emergency Room is the nation's leading network of independent freestanding emergency rooms; it is both the largest and the oldest. We are revolutionizing the delivery of emergency medical services for adult and pediatric emergencies by offering patients convenient, neighborhood access to emergency medical care. First Choice Emergency Room facilities are innovative, freestanding, and fully equipped emergency rooms with a complete radiology suite of diagnostic technology (CT scanner, Ultrasound, and Digital X-ray)... read more

Location details

10407 Jollyville Rd, Austin, TX, 78759, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5551 reviews
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Chris Grant's profile image
Chris Grant 
8 years ago

They took us right in, they took our insurance (Humana PPO), they took care of my wife's foot. And they were nice. 2 Thumbs Up! 

Monique Mercado's profile image
Monique Mercado 
8 years ago

Everyone was awesome during our visit on 4/09/16. My daughter was fussy with ear infection and vomiting. Stephanie,Stacey, and Erica were great with us! This will be our first choice any time we are in Austin! 

Heather H.'s profile image
Heather H. 
8 years ago

This was a great experience! The ED was beautiful & clean. I was greeted immediately by friendly & caring staff. I was seen by a nurse & physician quickly. Dr. VanRoekel was great! He was friendly, caring, and took the time to hear my concerns & feelings. Although there was not a clear diagnoses, he came up with a great plan for me to move forward. I left there feeling that I made the right decision going to this ED. The next day, he called to check on me & that was a pleasant surprise! I definitely recommend this ED! 

Alison E.'s profile image
Alison E. 
8 years ago

I visited First Choice Emergency Room early on a Tuesday morning and the care I received there was outstanding. Being in the medical field myself I understand how busy the ER staff can get, but their care throughout my entire time there was extremely efficient. They also took the time to get to know a little bit about me and made me feel very comfortable and welcome. I felt that their care and medical advice was spot on - I would recommend them to anybody who asked! 

Harrison Read's profile image
Harrison Read 
8 years ago

I received prompt care when I arrived. It is a clean and organized environment. I was put into a exam room and quickly seen by a nurse. My only complaint with this place is the nurse wasn't as friendly as the rest of staff. Dr VanRoekel was very personable and did a quick exam and he acted very professional. I am used to military medical services (where the patient is assumed to be faking or exaggerating), and this doctor was the polar opposite. He took my concerns very seriously and did a good job explaining things and givi... read more

Sonia Chorro's profile image
Sonia Chorro 
8 years ago
Janet Sopp-Sims's profile image
Janet Sopp-Sims 
8 years ago

Split my head open just before a meeting! The team was great! Would recommend in a heart beat!!! 

Business response:

Thank you, Janet! We hope you have a speedy recovery!! 

Terah Huber's profile image
Terah Huber 
9 years ago

I recently moved to Austin and found myself in an urgent situation and Google maps located FCER as my closest option and I am so thankful they were. Dr. Hirsh and the entire team were amazing and I felt 100% at ease during a stressful time. I would refer anyone to them for any emergency. Thank you FCER!! 

Business response:

Thank you, Terah! 

Christine Kolbe's profile image
Christine Kolbe 
9 years ago

Yesterday my mom and I went hiking when she fell and hurt her knee. Since she was having a lot of trouble and pain walking we decided to have it checked out. We have nothing but good things to say about First Choice Emergency Room. From the easy online appointment system to the professional and caring staff. We were in and out in about 30 minutes or so. Nice to know they are there when needed. 

Business response:

Thank you for the kind words, Christine! We hope your mom is feeling better! 

Frequently asked questions about First Choice Emergency Room

How is First Choice Emergency Room rated?

First Choice Emergency Room has a 4.5 star rating with 551 reviews. 

When is First Choice Emergency Room open?

First Choice Emergency Room is closed now. It will open at 9:00 a.m. 

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