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First Choice Emergency Room

4.5

About this business

First Choice Emergency Room is the nation's leading network of independent freestanding emergency rooms; it is both the largest and the oldest. We are revolutionizing the delivery of emergency medical services for adult and pediatric emergencies by offering patients convenient, neighborhood access to emergency medical care. First Choice Emergency Room facilities are innovative, freestanding, and fully equipped emergency rooms with a complete radiology suite of diagnostic technology (CT scanner, Ultrasound, and Digital X-ray)... read more

Location details

10407 Jollyville Rd, Austin, TX, 78759, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5551 reviews
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Steve Bagwell's profile image
Steve Bagwell 
9 years ago

I went to First Choice ER Saturday evening after being bitten by a dog. I was immediately admitted and cared for by friendly concerned staff and doctor. Will definitely use them again if needed. Very efficient office staff who understood my insurance coverage, they even helped me write / complete the entry forms as my hand was not usable at that stage. 

Business response:

Thanks, Steve. We hope you are feeling better! 

Alia Satterfield's profile image
Alia Satterfield 
9 years ago

Great doctors, great nurses, great care. All nice and respectful people. My boyfriend brought me here the other night and I was there for awhile, but I got good care and was explained everything and everyone helped get the job done. I will definitely go here again if needed. Thank you so much for your help. 

Dan Dawson's profile image
Dan Dawson 
9 years ago

Much better than a normal ER, made my appointment with their app, waited less than 10 minutes and I was back seeing a doctor. Great people there too, really caring people. 

Business response:

Thank you, Dan! We hope you are feeling better! 

Gaye E.'s profile image
9 years ago

My friend felt ill with severe stomach pain around 7 pm so I Googled "Emergency Room Austin, TX". First Choice appeared, which was close by and offered an online check in process that was fast and easy. After arriving at the ER, the paperwork was minimal and easy to complete. The receptionist was very pleasant and my friend only had to wait a few minutes before being called to an examination room. The doctors and nurses were efficient and knowledgeable. A CAT scan was completed, medication administered, follow-up directions ... read more

chuck h.'s profile image
chuck h. 
9 years ago

Drove to First Choice after another emergency room said their wait was over an hour. No waiting at First Choice. Only a bruise after x-rays and exam. First Class service and follow-up. 

Nickie Cauthen's profile image
Nickie Cauthen 
9 years ago

I fell while visiting Austin from out of state. Everyone at First Choice was friendly, had a great bedside manner, and performed their jobs professionally. The service was fast, and the staff got my records to my doctor at home when I went for follow up treatment. I highly recommend this facility if you have an emergency at or near the Arboretum in Austin, TX. 

Business response:

Thank you, Nickie! We hope you are feeling better! 

Sepid Nejad's profile image
Sepid Nejad 
9 years ago

Business response:

Thank you, Sepid! 

Rebekah H.'s profile image
Rebekah H. 
9 years ago

Went here today (05/17/2015), my husband lost control of facial muscles on his right side. When walking in the receptionist was super sweet and fast with the check-in process the second we got all our info filled out we were called back by our nurse (who also was super nice), they took his vitals, asked some questions. Right after she walked out our Dr. came in 2 mins later, with what he thought was going on and told us what the next steps were. Right away they started the tests that were needed and sent them off and came ba... read more

Loni Padilla's profile image
Loni Padilla 
9 years ago

Had to bring my 4yr old severely autistic son here in the evening while his Dr. Office was closed. He had a double ear infection. They were very caring, patient and professional with him helping him stay comfortable even through getting a shot. They were concerned with being sure I was aware of my coverage and suggested other places that may save money if I wasn't sure. I appreciated that a lot but still chose to go through them. 

Business response:

Thank you, Loni! We hope your son is feeling better! 

Frequently asked questions about First Choice Emergency Room

How is First Choice Emergency Room rated?

First Choice Emergency Room has a 4.5 star rating with 551 reviews. 

When is First Choice Emergency Room open?

First Choice Emergency Room is closed now. It will open at 9:00 a.m. 

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