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First Choice Emergency Room

4.5

About this business

First Choice Emergency Room is the nation's leading network of independent freestanding emergency rooms; it is both the largest and the oldest. We are revolutionizing the delivery of emergency medical services for adult and pediatric emergencies by offering patients convenient, neighborhood access to emergency medical care. First Choice Emergency Room facilities are innovative, freestanding, and fully equipped emergency rooms with a complete radiology suite of diagnostic technology (CT scanner, Ultrasound, and Digital X-ray)... read more

Location details

10407 Jollyville Rd, Austin, TX, 78759, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5551 reviews
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Marty S.'s profile image
Marty S. 
10 years ago

At the end of work yesterday I felt like I really needed to seek care for what felt like something that would put me out of the office for days. My wife suggested I try First Choice and I feel very fortunate for that advice. Every member of the FirstChoice team was welcoming, helpful, clear and friendly in their communication. I never had to be a 'patient' patient. They were prompt and professional. What a unique medical experience. Thank you 

Chris B.'s profile image
Chris B. 
10 years ago

I drove to Austin New Year's Eve to spend a four-day weekend with my daughter. Unfortunately, I spent it recovering from the flu. New Year's Day I woke up with a runny nose and sneezing. A few hours later I was "freezing!" A hot shower did not help. I got in bed under multiple blankets and after shivering for about four hours I got real hot. I suspected I had the flu, even though I had received a flu shot a couple of months earlier. I'm a busy guy and have things to do, so I did not want to let 48 hours pass and miss the opp... read more

Lanlin Liu's profile image
Lanlin Liu 
10 years ago

Most advanced equipments , great service, rememberable experience 

Business response:

Wow...we couldn't say that better ourself. Thanks for the kudos Lanlin. 

Pallavi K.'s profile image
Pallavi K. 
10 years ago

I suffered with ultraviolet keratitis (damage to eyes due to exposure to UV light). My eyes were swollen, itchy, watery, very painful and extremely light sensitive. My husband took me to the First Choice Emergency Room near Arboretum at 2 am. Fortunately there was no wait time. The nurse on duty was very polite and nice. He recorded my vitals and asked me if I was feeling cold or any discomfort and needed a blanket or something. The doctor on duty Dr. Edward Spitz attended me in less than 10 min. They listened to me patientl... read more

Kathy Krusely Hughes's profile image
Kathy Krusely Hughes 
10 years ago

Took our daughter in one evening for possible concussion. Medical Staff was friendly and they were able to examine and diagnose her very quickly. Luckily she did not have concussion but staff was very helpful in advising what to look for and what we should do if condition changed. It was my first experience at an Urgent Care/Emergency care clinic, and and I would definitely return. However, it would have to be a true emergency as charge as emergency visit not urgent care, which was confusing. But our experience was great and... read more

Business response:

Kathy Krusely Hughes, thank you for the positive review. We sure hope your daughter is feeling better! 

Greg E.'s profile image
10 years ago

My three boys were running around outside just as I was starting to grill some dinner on a nice Sunday evening. Suddenly, I heard the youngest screaming and crying. The other two brought him inside. I asked what happened. He had fallen head first on the driveway. Then, we noticed a huge bump on his forehead that was turning black. It was scary. I rushed him to the car and drove him to the Concentra Urgent Care center on Research, about a mile from my house. It was closed. Then I drove him towards Seton on Research. My son wa... read more

MARY A.'s profile image
10 years ago

Before heading to First Choice Emergency Room on Jollyville, here's what happened: Went to two other emergency clinics after breaking my toe. Pouring down rain, and too much pain. The first one located at Rockwood and Burnet, had a recording saying they were open until 4pm. But when I got there ata 2pm, they were closed. It was a Saturday. The second one - Austin Regional Clinic Urgent Care/After Hours Clinic was open. However, when I asked a rather dumbfounded clerk at the front desk if someone could take care of my broken ... read more

Meridith T.'s profile image
Meridith T. 
10 years ago

Great Experience. I had to bring my two boys ages 7 and 10 in due to severe dehydration. The staff was friendly, efficient and very considerate of my family's needs. I would definitely return if I have another emergency. 

Mary G.'s profile image
10 years ago

I am visiting in Austin to help my daughter and son-in-law care for their 2 1/2 year old daughter and newborn twins. I got sick with a sore throat and cough and wasn't sure if I was contagious or should be around the babies. I knew about First Choice Emergency Room from a previous visit so it was my first choice when I was concerned today. The facility is immaculate, the staff friendly and professional, and I got examined by a doctor who understood my situation and gave me excellent advice. They put me at ease and I will be ... read more

Frequently asked questions about First Choice Emergency Room

How is First Choice Emergency Room rated?

First Choice Emergency Room has a 4.5 star rating with 551 reviews. 

When is First Choice Emergency Room open?

First Choice Emergency Room is closed now. It will open at 9:00 a.m. 

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