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Festiva Resorts
- Hospitality
- Asheville, NC
About this business
Location details
521 College St, Asheville, NC, 28801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
I spoke with Daniel today to set up my account. It was a fast and easy process. Daniel was very helpful and walked me through the program. He gave me his contact information and his contact hours for any future contacts with RTX. I was very impressed with RTX and their customer service. Daniel was great to work with in setting up my access account. Thanks Daniel for all your assistance. Great job. RTX is lucky to have you as their employee.
Business response:
Thank you so much for your review about Daniel! We love to hear about our representatives helping members! We will be sure to pass on the good words to his supervisor.
Daniel help me today I was very pleased with his service
Business response:
It's wonderful to hear how Daniel was able to help you today! We will be sure to pass along your kind comments!
I just spoke with Ed and booked an upcoming getaway. What a joy to work with someone so kind and friendly! Thank you Ed!
Business response:
Ms. Lancaster Reed, Thank you so much for this feedback about Ed! We will be sure to give him kudos for assisting you!
Working with RTX for travel is the best and easiest process. I worked with rep Ed yesterday to exchange points for a last minute Carnival cruise and he was very professional and personable which made the process painless.
Business response:
Ms. Carter, We are so pleased to learn that Ed was able to assist you with your booking! We love to hear about our representatives helping members get on vacation! We will be sure to pass on the good words to his supervisor.
Zack was very helpful in explaining the process of banking and depositing weeks and setting up an RTX account for getaway weekends.
Business response:
Ms. Truitt, We are so pleased to hear how Zack was able to assist you! We will be happy to give him kudos!
I had an excellent experience with Ed, he was very helpful, professional and pleasant to deal with.
Business response:
Ms. Mullarkey, Thank you so much for sharing the customer service experience you had with Ed! We will be sure to pass along your kind comments!
I was so impressed with the level of customer service I received today from Zach. He went above and beyond to help with my account and take care an important issue. He is knowledgeable about RTX and all of the services they offer and informed me about upgrading to the Premium Plus Account. He saved me a lot of money on my future travel plans. THANKS ZACH! I look forward to many Getaways with RTX!
Business response:
Ms. Hutchinson, Thank you so much for your feedback! We love to hear about our representatives helping members! We will be sure to pass on the good words to Zach's supervisor.
Business response:
Mr. Easton Sr., Thank you for your excellent rating! We certainly appreciate it. We would love to know which who you worked with that earned this rating, do you remember which representative it was? Once we know, we will be able to give them credit for a job well done.
Ed was extremely helpful!!!! Thank you for being informative!!
Business response:
Wonderful! We love to hear about our representatives helping members and we will be sure to pass on the good words to Ed's supervisor!
Frequently asked questions about Festiva Resorts
How is Festiva Resorts rated?
Festiva Resorts has a 4.8 star rating with 747 reviews.
When is Festiva Resorts open?
Festiva Resorts is open now. It will close at 5:30 p.m.
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