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Festiva Resorts
- Hospitality
- Asheville, NC
About this business
Location details
521 College St, Asheville, NC, 28801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
RTX have always found me the best prices online for travels , hotels, and X changes. The service I received from Ed today were quick and very friendly.
Business response:
Mr. Hollins, Thank you for this wonderful review and your kind comments about Ed! We love to hear feedback from our members regarding their experiences!
Daniel was so helpful in booking through RTX!! Thanks Pam and Noe Cano for letting us book with your points!! So excited!!
Business response:
Ms. Cano Harvey, We are so pleased to hear that Daniel was helpful to you! We will be sure to pass on the good words to his supervisor!
Daniel was very helpful to us. He was able to get us the information we needed.
Called as a first time user and spoke with Ed, great customer service he guided me through setting up my account and gave me some great tips! Very happy to be a RTX member!
Business response:
Ms. Fernandez, Thank you for taking the time to share the customer service experience that you had with Ed! We greatly appreciate your feedback and we will be happy to give him kudos for assisting you!
Ed is full of great information and energy. Helped me to find the location that I was looking for and answered all of my questions!!! Great Customer service
Business response:
Ms. Ferrell, Thank you so much for your feedback! We love to hear about our representatives helping members and we will be sure to pass on the good words!
Ed was excellent at helping me with questions. He also walked me thru the system.
Zachary was incredibly helpful in setting up my account and helping me with the travel points maintenance fee payment. He was kind, polite, patient, and most helpful!
Business response:
Mr. Sack, Thank you so much for this wonderful review about Zachary! We will be happy to pass along your kind comments and give him credit for a job well done!
My representative Ed was the best and made my experience dealing with them quite pleasant! He was very courteous and made booking a trip fast and hassle-free. I will definitely use their services again. Thank you.
Business response:
Ms. Jenkins, Thank you for sharing the customer service you had with Ed! We will certainly give him kudos for assisting you!
I had the most tremendous experience with "Zak" (customer service rep) this morning. His patience level was exemplary while I asked a million questions and changed my mind several times. RTX should have him do training for any new employees on courtesty, satifaction and fantastic customer relations. By the end of my transactions I felt as if I had made a new friend. Hopefully, he can help me everytime I call. Thank You Zak
Business response:
Ms. Napoleon, Thank you so much for your feedback! We love to hear about our representatives helping members ! We will be sure to pass on the good words to Zak's supervisor.
Frequently asked questions about Festiva Resorts
How is Festiva Resorts rated?
Festiva Resorts has a 4.8 star rating with 747 reviews.
When is Festiva Resorts open?
Festiva Resorts is open now. It will close at 5:30 p.m.
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