This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Festiva Resorts
- Hospitality
- Asheville, NC
About this business
Location details
521 College St, Asheville, NC, 28801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Actually allow people to book at timeshares they paid for instead of saying that they can't book you, and then offering no explanation.
RecommendedJOSH helped us out! He calmly got our week and upgraded us! He pulled a rabbit outta a hat for us!!! TYTYTY!!
Had a great experience with RTX today, as always! Deposited some weeks and asked lots of questions...Thanks to Josh for the outstanding service!!
Zac was very helpful and VERY patient. He offered several options and alternatives to help with travel plans. did I mention how patient he was? VERY and very polite, calm and reassuring. will call again for travel needs.
Actually following through with their sales pitch! Total scam! Funny that when you call you magically can't reach anyone. When you say you want to cancel your membership you get dumped to an unanswered line. Total SCAM!!!
I was confused when navigating the website. I called the 855 number and Josh walked me through my options, explaining where I could find The Coconut Palms II (as I want to stay there again) and how to use my bonus week. I feel more confident now about navigating the website and determining what is available, as well as finding those ‘hidden gems’ in the process. Thank You, Josh! 👍🏻😊
Worse mistake of my life was buying into this program. My accommodations are almost always messed up and have to call back several times to get my travel accommodations met.
I have tried for 2 years to get requests for resorts with lots of timeshare availability like Panorama and Whitefish and have never been successful. Also sent an email August 24 and September 10 and have never heard back. Called today to confirm and emails were received, but not responded to. Also, custom requests must be submitted and then renewed every 30 days by the customer. No reminders or auto-extends.
Business response:
Thank you for sharing your concerns. It is unfortunate to hear about the experiences that you have encountered and we apologize for any issues that have made you unhappy with our company. In order to assist you, please provide us with your account number and the email associated with your account via private message. When we receive this information, we can pass along your concerns to Member Services and have someone reach out to you. Thanks in advance!
Save your money! This company is scamming people! Google Festiva and the Department of Justice to find out how horrible they are.
Frequently asked questions about Festiva Resorts
How is Festiva Resorts rated?
Festiva Resorts has a 4.8 star rating with 747 reviews.
When is Festiva Resorts open?
Festiva Resorts is open now. It will close at 5:30 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com