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Festiva Resorts
- Hospitality
- Asheville, NC
About this business
Location details
521 College St, Asheville, NC, 28801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
We recently used RTX to schedule Hotel Indigo Downtown Atlanta. We went for a couple days with 3 middle school grandkids. If you aren’t using RTX to get reduced rates you are missing out! We saw rooms for $269 on line for the night we were staying. We booked for$143. Ended up paying $102 for room. With tax and fees it was $123! Great hotel! Our grands called it fancy! Staff very friendly and helpful!
Business response:
Ms. Mooney Mcswain, Thank you for your excellent rating! We are certainly happy to hear about you experience utilizing membership!
Worked with Zachery a few times. He was very helpful and patient.
Business response:
Hi Al, Thank you for your 5 star review! We're so happy that Zach was able to help you. We'll be sure to pass your kind words on to him and his supervisor. Have a great day!
I've been a member for many years and have always been treated with respect and friendliness. I always get the answers to the questions I ask with understanding and patients. I have had great exchanges and look forward to many more.
Business response:
Mr. Surman, Thank you for your excellent rating! We certainly appreciate it. We would love to know which who you worked with that earned this rating, do you remember which representative it was? Once we know, we will be able to give them credit for a job well done.
I had a different membership prior to this and I loved it. I could always, get online, put in a date, and it would give me all of the options to pick from. I would book my vacation and it was complete. Then, we got scammed into selling my old timeshare and buying our current one, with the added RTX exchange. I absolutely hate it. I have owned it almost 3 years and have NEVER, been able to use it! Every time I look online it says “nothing available “. So then I place a request, and they have never found anything in the area w... read more
Business response:
Ms. Cooper, Thank you for sharing your concerns, we always appreciate customer feedback. It is unfortunate to hear about the experiences that you have encountered and we apologize for any issues that have made you unhappy with our company. In order to best assist you with your concerns, could you please provide your member ID or e-mail address associated with your account via private message? After we are able to locate your account we will be better able to help.
Ed was very knowledge with my questions. I am new to this service and look forward to great adventures with RTX
Business response:
Ms. Mosionier, It's wonderful to hear that Ed was able to help answer your questions! Thank you for sharing and we will be sure to give him kudos!
Zachery was very helpful booking a three week stay in California for October 2018 He was able to get consecutive weeks ion the coast. Thanks Zac for your help and explaination
Business response:
Ms. Keith, Thank you so much for your feedback about Zachery! We love to hear about our representatives helping members get on vacation. We will be sure to pass on the good words to Zac's supervisor.
I worked with josh today and he was very knowledgeable about my needs and provided valuable information that I needed
Zac did an excellent job in explaining the RTX exchange to me.
Business response:
Ms. Gibbons, We are so pleased to hear about the customer service Zac was able to provide! We will certainly give him kudos!
I called to find out info on Memphis Tn downtown hotels. Zac was very patient with my questions and explored the options for me. Thanks so much Zac!
Business response:
Ms. Fobes Middleton, We are very happy to hear that Zac was able to answer your questions and provide options for you! We will be sure to pass on the good words to Zac's supervisor.
Frequently asked questions about Festiva Resorts
How is Festiva Resorts rated?
Festiva Resorts has a 4.8 star rating with 747 reviews.
When is Festiva Resorts open?
Festiva Resorts is open now. It will close at 5:30 p.m.
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