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Festiva Resorts
- Hospitality
- Asheville, NC
About this business
Location details
521 College St, Asheville, NC, 28801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thanks to RTX we are on the go.....I always keep a check on last minute deals RTX has to offer....THEY ARE GREAT..!!!!!
Steven was very patient and helpful. He was very knowledgeable and went out of his way to help me completely understand everything.
Business response:
Ms. Buckner, Thank you for sharing the experience you had with Steven! We will certainly give him credit for a job well done!
Ed was so helpful. I just had some questions on how to exchange points and he explained the process to me and walked me through the site. Thanks so much!
Business response:
Ms. Matuszak Duncan, We are so pleased to hear about how Ed was able to help you! We will be happy to pass your comments along!
I would like to take this time to THANK Daniel for taking the time to help me understand this program that I bought 3 years ago and never used. I will diffently be taking advantage of the services now.
Business response:
Ms. Scovill, That's so wonderful to hear how Daniel was able to assist you! Thank you for sharing and we will certainly give him credit for assisting you!
Talked to Daniel today he went out of his way to find what we were looking g for Then spent more time answering general questions. I will ask for him when we call again
Business response:
Ms. Eicholtz, Thank you for taking the time to share the customer service experience you had with Daniel! We love to hear about our representatives helping members! We will be happy to pass along your kind comments!
Daniel is the best at what he does help us a lot we love it
Business response:
Mr. James, Thank you for this feedback about Daniel! We will be sure to pass along your comments!
I called customer service and had the pleasure of talking with Ed Robertson who was excellent in helping me understand my options. I had bought this package about a year ago and have to admit that I was less than impressed with the explanations and understanding of the different parts of the package. Ed did a great job of helping me understand and he had a lot of patience for a senior citizen who is new to RTX. Thank you Ed.
Business response:
Ms. Faile, That is so great to hear how Ed was to help you learn more about your vacation package! Thank you fou taking the time to share your experience! We will be happy to give him kudos for assisting you.
I was trying to make a resevation for December, and I got this amazing consultant name Shirley. She is astounding. She was very calm. She also saves me some money for my reservation. She is the best. I can not thank you enough. Thank you
Business response:
Ms. Bello, Thank you so much for this feedback about Shirley! We will be sure to give her credit for assisting you!
Ed was wonderful to work with. He called back when he said he would & helped me work out all the details of our trip to Savannah/ Hilton head.
Business response:
Ms. Krueger, It's wonderful to hear how Ed was able to assist you! We love to hear about our representatives helping members get on vacation! We will be sure to pass on the good words to his supervisor.
Frequently asked questions about Festiva Resorts
How is Festiva Resorts rated?
Festiva Resorts has a 4.8 star rating with 747 reviews.
When is Festiva Resorts open?
Festiva Resorts is open now. It will close at 5:30 p.m.
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