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Festiva Resorts
- Hospitality
- Asheville, NC
About this business
Location details
521 College St, Asheville, NC, 28801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Zac was very helpful in submitting searches and attempting to book reservations for us! Very pleasant & professional!
Business response:
Ms. Roark, We are so pleased to hear how helpful Zac was to you! We definitely appreciate your feedback and we will be sure to pass your kind comments along!
Daniel was one of the most amazing customer service representatives I've spoken to in a long time. He explained everything clearly and was extremely patient and thorough, walking me through the rtx website as needed. Thanks Daniel for all your help and kindness.
Business response:
Ms. Varela, Thank you for taking the time to share the customer service experience you had with Daniel! We will be happy to give him credit for assisting you!
DANIEL WAS MY SERVICE REP TODAY AN HE WAS EXCELLENT IN WORKING TO FIND ME A RESERVATION AT A LOCATION AND TINE THAT I WAS SATISIFIED WITH
Business response:
Mr. Warren, Thank you for taking the time to share the experience you had with Daniel! Our goal is to get our members on vacations and we are certainly pleased to hear he was able to assist you with that! We will be happy to pass along the good words.
Just had a great experience working with Ed. I had some issues linking my Festive account to RTX, he walked me through it in a timely and professional manner. Thank you.
Business response:
Mr. Neibaur, Thank you so much for this feedback about Ed! We will pleased to provide him with credit for assisting you in resolving the account issues!
Daniel was extremely helpful and knowledgeable. He took care of my questions quickly and explained everything. Thanks.
Business response:
Mr. Harvey, We are so pleased to hear that Daniel was able to answer your questions! Thank you for sharing!
Zack was awesome helping to get me signed up today. Excited about using their website for an exchange in the near future.
Business response:
Ms. Kennedy, It's great to hear that Zack was able to assist you in signing up and we are ecstatic to hear that you're excited! We will be sure to give Zack kudos for assisting you.
I am new to RTX and had a problem logging in. I called the support line and had a wonderful teacher named Josh. He walked me through my problem and then took time to show me the steps to go to all the information pages explaining what each page was for and how it effected by travel, family and friends, and how to view my results. Thanks Josh for all your help.
Business response:
Ms. Henderson, That's so wonderful to hear about the experience you had with Josh! We love to hear about our representatives helping members! We will be sure to pass on the good words to his supervisor.
Daniel was extremely polite and efficient. It's always a pleasure to speak to RTX reps!
Business response:
Ms. Flaherty, Thank you for sharing the customer service experience you had with Daniel! We will be sure to give him credit for assisting you!
Thanks for the help Daniel!!! This is awesome!!! I have just joined and am excited about all of the travel destinations available!
Business response:
Mr. and Ms. McClinton, We are so pleased to hear that you just became members with us! Thank you for sharing and we will certainly give Daniel kudos for assisting you!
Frequently asked questions about Festiva Resorts
How is Festiva Resorts rated?
Festiva Resorts has a 4.8 star rating with 747 reviews.
When is Festiva Resorts open?
Festiva Resorts is closed now. It will open tomorrow at 8:30 a.m.
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