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Festiva Resorts
- Hospitality
- Asheville, NC
About this business
Location details
521 College St, Asheville, NC, 28801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thank you so much, Zachary, for being patient in answering all my questions! I really appreciate your assistance in helping me bank my points with RTX and how to make the most of them. Big thanks for your excellent customer service!
I really can't say much about RTX right now because I just became a member. I can say that Mrs. Shirley has great customer service, she were so helpful in showing me around the website and how to utilize different sections. I give her a thumbs up.
Business response:
Ms. McNear, It's great to hear how Shirley was able to assist with the website! We will be pleased to pass along your kind comments!
Thank you Ed for helping me with my Rtx issue today!!
Business response:
Ms. Worriax, That's wonderful to hear that Ed was able to help you! We will certainly give him kudos!
Thank you so much, Zachary, for being patient in answering all my questions! I really appreciate your assistance in helping me bank my points with RTX and how to make the most of them. Big thanks for your excellent customer service!
Business response:
Ms. Magno, Thank you for this kind feedback about Zachary! We love to hear about our representatives helping members! We will be sure to pass on the good words to his supervisor.
I was worried that I wouldn't know how to use RTX to plan our vacation. Zach was very helpful and explained the process and assisted in getting our reservation complete. Looking forward to the trip!
Business response:
Ms. Fulton Shepherd, Thank you so much for your feedback! We love to hear about our representatives helping members get on vacation. We will be sure to pass on the good words to Zac's supervisor.
I called to book a week in FL. I talked to Zachary and he was great, he was pleasant to talk to and answered all my questions. Hope I can talk to him again when I book my next vacation.
Business response:
Ms. Wisnewski Shamblin, It's wonderful to hear that Zachary was able to assist you with booking your week and answering your questions! We will be sure to give him kudos!
I find RTX very good to work with when booking a vacation. They always follow up on your search if nothing is presently available. Shirley was the representative who took care of my booking this last time and she was most pleasant, patient, helpful and professional. She happened to get me in the perfect location I've been trying to for a while now. I would give her ten stars (10*).
Business response:
Ms. Bennett, We are so pleased to hear about the customer service experience you had with Shirley! We will be happy to give her credit for a job well done!
Help from Zack was great to the vacation exchange we want.
Business response:
Mr. Washington, Thank you for sharing the experience you had with Zack! We will certainly pass along your comments!
Chrlsowenby and I appreciate Daniel, your help was great, thank you
Business response:
Ms. Schroeder, We are so pleased to hear that Daniel was able to assist you! We will certainly pass along your kind comments!
Frequently asked questions about Festiva Resorts
How is Festiva Resorts rated?
Festiva Resorts has a 4.8 star rating with 747 reviews.
When is Festiva Resorts open?
Festiva Resorts is open now. It will close at 5:30 p.m.
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