This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Festiva Resorts
- Hospitality
- Asheville, NC
About this business
Location details
521 College St, Asheville, NC, 28801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Ed was very helpful and we are excited about going to Orlando in the fall. He walked us thru everything and stayed on the line until we looked up information on the resort. Great service and was pleased with RTX.
Business response:
Ms. Kinsey, Thank you so much for the feedback about Ed! We will be sure to give him kudos!
Kayla is the best most knowledgeable and kindest rep I have spoken with and I've been with this company over 10 yrs.
Business response:
Ms. Gentry, We are so pleased to hear about your experience with Kayla! Thank you for your feedback and we will be sure to pass along your kind comments!
I ha a good conversation with the travel consultant and have high hopes that he ca find the exchange that I need.
Business response:
Ms. Rusk, Thank you for your excellent rating! We certainly appreciate it. We would love to know which who you worked with that earned this rating, do you remember which representative it was? Once we know, we will be able to give them credit for a job well done.
Zachary was very knowledgeable and supportive. He introduced me to the RTX website and walked me thru the registration process. He also gave additional info on the upgrade program. His assistance was very valuable and very much appreciated. He was very kind and pleasant.
Business response:
Mr. Singleton, We are so pleased to hear about the customer service experience you had with Zachary! We will be happy to give him credit for a job well done!
Josh was supurb! I was a newbie and he gave me a 5 minute tutorial that has changed how i view vacationing. I will book 95% through RTX from now on.
Business response:
Mr. Caton, That's wonderful to hear how Josh was able to assist you! We will be sure to pass your comments along!
Me and three friends are planning a fall trip to Gulf Shores and were having trouble finding rooms. We were wanting a 3 or 4 bedroom with private bathrooms for each room. Josh was able to help me find a few locations that fit our needs. He then gave me helpful information as how to use there web page. He was very helpful. Thanks Josh.
Business response:
Ms. Stilts Wiese, Thank you for this feedback about Josh! We are pleased to hear how he was able to help you and we will give him credit for a job well done!
I spoke with my customer service rep. Daniel regarding my travel questions he was very helpful to assist me promptly ....thank you Daniel for all your help
Business response:
Ms. Sumilas, It's wonderful to hear that Daniel was able to answer your questions! Thank you for sharing!
Zachary was very helpful and patient with me today. He took his time and oriented me to the new website making sure that I knew how to navigate around the pages.
Business response:
Ms. Sampson, Thank you so much for this feedback about Zachary! We will be sure to pass on the good words to Zachary's supervisor!
Daniel was a great help at KGI. Was very patient and answered our questions. Thanks.
Business response:
Ms Kuehner, We are so pleased to hear how Daniel was able to assist you! We will be happy to give him kudos!
Frequently asked questions about Festiva Resorts
How is Festiva Resorts rated?
Festiva Resorts has a 4.8 star rating with 747 reviews.
When is Festiva Resorts open?
Festiva Resorts is closed now. It will open at 8:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com