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Festiva Resorts
- Hospitality
- Asheville, NC
About this business
Location details
521 College St, Asheville, NC, 28801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had a great first experience calling in to RTX and speaking with Ed! I had questions regarding the reward points and he got me taken care! Thanks ED!
Business response:
Ms. Ballance Sawyer, We are so pleased to hear about your first experience with RTX! It's wonderful that Ed could help you as well, we will be happy to give him kudos!
I had a great experience on the phone today with Rtxvoyages and Shirley made that happen because I was confused and upset and not please with the service. By the end if our phone call she (Shirley) made that frown turn into a smile which is very hard to do. I appreciate her (Shirley's) patient kindness and friendly voice and all her help, also extra help. She went over and above wow.... Thanks!!!!!!
Business response:
Ms. Pinkney, Thank you so much for taking the time to share the customer service experience you had with Shirley! We will certainly pass along your kind comments!
Zachary was great! Needed some help signing up and he got me all set up!!
Business response:
Mr. Shepherd, It's wonderful to hear that Zachary was able to assist you with signing up! Thank you for sharing!
Stephen and Daniel have been very helpful in booking a resort for my daughter. Also Daniel helped me obtain use of your website, which will be very helpful in the future. Thanks for the courteous phone conversations.
Business response:
Ms. Lile Childers, Thank you so much for your feedback about Stephen and Daniel! We love to hear about our representatives helping members! We will be sure to pass on the good words their supervisor.
I placed a call to RTX today and spoke with Ed. I had a couple questions about our upcoming reservation. Ed was very informative and knowledgeable and put my concerns to rest. Something you don't get moat places. Great job!
Business response:
Ms. Jim Kersey, It's wonderful to hear that Ed was able to answer your questions about your upcoming reservation and that he was informative! We will be sure to give him kudos and we hope you enjoy your vacation!
This was my first experience and I must say that Ed was the best. Thanks for the great assistance.
Business response:
Mr. Goss, We are so pleased to hear about your first experience with RTX and how Ed was able to assist you with it! We will be sure to give him credit for a job well done!
I didn't know how log and Daniel was extremely helpful in getting me logged on and answering questions to assist in our travel reservation.
Thanks so much to Daniel who helped me with logging into the RTX website. I was afraid I had a big problem with my computer but Daniel saved the day for me!! Thanks again!!
Business response:
Ms. Thacker Tullock, It's great to hear that Daniel was able to help you with logging on to the RTX website! We will be happy to give him kudos for assisting you!
Shirley was very helpful for my first time using RTX. Thank you.
Business response:
Ms. Lancaster Mabry, It's wonderful to hear that Shirley was helpful to you with your first RTX experience! We are very pleased to hear it and we will pass this along!
Frequently asked questions about Festiva Resorts
How is Festiva Resorts rated?
Festiva Resorts has a 4.8 star rating with 747 reviews.
When is Festiva Resorts open?
Festiva Resorts is closed now. It will open at 8:30 a.m.
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