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Festiva Resorts
- Hospitality
- Asheville, NC
About this business
Location details
521 College St, Asheville, NC, 28801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Able to get Zak's help with account issues, log-in info, searching made more friendly, and booking a resort now and in the future. Thanks to ZAK
Business response:
Mr. Holman, It's wonderful to hear that Zak was able to assist you with your account issues! We will be sure to give him kudos for assisting you!
Zach was so patient with this old lady and helped me log on. So kind. Thanks 💙
I called RTX this afternoon and had the pleasure of talking with the RTX Representative, ED. Ed was very helpful and patient with me in resolving some issues I was having in finding some vacation areas in the outer banks for this year. Ed also helped in depositing some points to my account that would be expiring this year. Thanks again for helping me, thanks for your great service!
Business response:
Ms. Devers, We are so pleased to hear about the experience you had with Ed! Thank you for sharing this! We will be happy to pass your kind comments along.
Zackery was very polite and helpful. He solved my problem in no time. Thankyou
Business response:
Ms. Roy, Thank you for sharing the customer service experience you had with Zackery! We will be sure to pass along your kind comments!
Thank you Ed for all your time and help on finding us a place to go for vacation. You were so patient with us and understanding to all our crazy questions. We appreciate all the time you spent with us and advice you gave us since this will be our first time going out of the US. You have us excited about going to Saint Martin...thanks again for such Great service!!!
Business response:
Ms. Topper, Thank you so much for your feedback! We love to hear about our representatives helping members get on vacation. We will be sure to pass on the good words to Ed's supervisor.
Zack gave me lot of informations about all inclusive resorts in Punta cana and Bahamas. Thanks
Business response:
Ms. Rahman, It's wonderful to hear about how Zack was able to assist you! We appreciate your feedback!
Josh was awesome--- took me through the entire site
Business response:
Ms. MacLean, We are pleased to hear that Josh was able to help you with the website! Thank you for sharing!
Josh was most helpful today. We have a premium membership and he patiently walked me through all my questions about navigating the website, depositing points, exchanges, booking and finding the resort right for our needs. He's the best!
Business response:
Ms. Powell, Thank you so much for this feedback about Josh! We are pleased to hear about your experience with him and we will certainly give him kudos for a job well done!
Had the pleasure of speaking with Ed when we had an issue with the website. Ed was fast,pleasant,efficient and knowledgeable! Awesome experience!
Business response:
Ms. Pryor Graves, It's great to hear that Ed was able to help resolve your issue with your website! We will certainly give him kudos for assisting you!
Frequently asked questions about Festiva Resorts
How is Festiva Resorts rated?
Festiva Resorts has a 4.8 star rating with 747 reviews.
When is Festiva Resorts open?
Festiva Resorts is closed now. It will open tomorrow at 8:30 a.m.
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