This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Festiva Resorts
- Hospitality
- Asheville, NC
About this business
Location details
521 College St, Asheville, NC, 28801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Daniel was extremely professional and polite during our conversation. He listened and assisted us with our inquiry. We appreciate the help he gave us.
Business response:
Ms. Boucher, Thank you for sharing the customer service experience you had with Daniel! We will be happy to give him credit for a job well done!
We are relatively new to RTX and called to get answers to some general questions. Daniel helps us with our questions and helped beyond our expectations so that we now feel we have a handle on features for RTX. Very delighted with the service.
Business response:
Ms. Toennies, Thank you for sharing the customer service experience you had with Daniel! We will be sure to give him credit for a job well done!
Thank Ed for taking the time out to help me access my account number and making sure I understand my account.
Business response:
Ms. Gleaton, We are certainly pleased to hear how Ed was able to assist you with your account! We will be sure to pass along your kind comments!
Thanks for all your help getting my account setup. Thanks you Zackary
Business response:
Ms. Cooper, It's great to hear that Zackary was able to assist you in setting up your account! We will be sure to give him kudos!
I had questions about a flight reservation that I made and Ed was my agent. He was very knowledgeable in everything I inquired about, extremely pleasant, & a pleasure to speak with. Thank you Ed, Atoya Wigglesworth, Melody Williams
Business response:
Ms. Wofford, Thank you for this wonderful feedback about Ed! We will be happy to pass along your kind comments to his supervisor!
Zachary was very professional and understanding!!
Business response:
Ms. Lewis, We are so pleased to hear about the experience you had with Zachary! We will be sure to pass along your kind comments!
My call today w/Ed was so helpful on getting my account straight, & questions answered in better understanding the website & reservation. Thanks again Ed
Business response:
Ms. Graves, It's great to hear that Ed was able to help resolve your issue with your account and answer your questions! We will be sure to pass on the good words to his supervisor.
I was having issues logging into my RTX account because its been some time since I last logged on. I called the customer service number and Shirley was kind enough to help me get it all figured out. Thank you Shirley for being patient with me and getting all my account info and email info updated so I could log on.
Business response:
Ms. Chafins Martinez, Thank you for taking the time to share this! We are certainly happy to hear how Shirley was able to assist you and we will be pleased to give her kudos!
Just got off the phone with Ed. What a great experience! Thank you Ed for helping me make our travel dreams come true!!
Business response:
Ms. Miller, It's so great to hear about the experience you had with Ed! Thank you for this wonderful review and we will be sure to give Ed credit for a job well done!
Frequently asked questions about Festiva Resorts
How is Festiva Resorts rated?
Festiva Resorts has a 4.8 star rating with 747 reviews.
When is Festiva Resorts open?
Festiva Resorts is open now. It will close at 5:30 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com