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Festiva Resorts
- Hospitality
- Asheville, NC
About this business
Location details
521 College St, Asheville, NC, 28801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Zac was very helpful with our inquiries. Information was shared so we can now look into more places to travel to.
Business response:
Ms. Niehus, We are so pleased to hear that Zac was helpful to you and could provide useful information! Thank you for the kind feedback!
Daniel was great with helping to understand the RTX exchange. It was so refreshing to talk with someone who was not in any hurry to explain. Thanks so much Daniel.
Business response:
Ms. Clifford, We are pleased to hear about the customer service experience you had with Daniel! We will be happy to give him credit for a job well done!
I am real happy with the help that Zachary provided in setting up our next get away at the South Carolina coast.
Business response:
Mr. Draudt, We love to hear about our representatives helping members get on vacation! Thank you for sharing and we will be sure to pass on the good words to Zachary's supervisor!
WORKED WITH A GENTLEMAN NAMED DANIEL TRYING TO GET A VACATION WEEK EXCHANGE HE WAS VERY HELPFUL ANSWERED OUR QUESTIONS AND SET UP A SEARCH THANK YOU DANIEL
Business response:
Ms. Presley, It's great to hear how Daniel was able to assist you! We will certainly give him kudos!
Ed was great in helping find a last minute beach week for the summer! So pleasant to deal with!
Zac helped me to locate a hotel that would accommodate my family on TRIP TO Washington, DC.. The information he provided was very helpful. I was able to make sound decisions on what was best for me, since I wanted to bring my entire family to Washington, DC. I have used RTX in the past and will continue allowing them to help me plan my vacations in the future.
Business response:
Thank you so much for your feedback! We love to hear about our representatives helping members get on vacation. We will be sure to pass on the good words to Zac's supervisor.
I just had a great experience on the phone with Stephen! He was so patient and helpful, and he answered every single question I had regarding reward credits. I was so enlightened on how the reward credits work as well as some other great benefits my premium plus membership covers. Thanks again Stephen for all your help!! :)
Business response:
Ms. Brown, Thank you for taking the time to share the customer service experience you had with Stephen! We will be sure to give him credit for a job well done!
Ed was my customer service rep and was very helpful and friendly. Due to software migration some of my account info was "misplaced"...he quickly found the problem and it is in processing to be corrected. THANKS ED !!!!
Business response:
Ms. Stickrod, Thank you so much for this feedback about Ed! We will be sure to give him credit for a job well done!
I called today to get some questions answered and Zac was very helpful.
Business response:
Ms. Lethbridge Gentile, It's wonderful to hear that Zac was able to answer your questions and be helpful to you! We will certainly pass along the good words!
Frequently asked questions about Festiva Resorts
How is Festiva Resorts rated?
Festiva Resorts has a 4.8 star rating with 747 reviews.
When is Festiva Resorts open?
Festiva Resorts is closed now. It will open at 8:30 a.m.
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