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Festiva Resorts
- Hospitality
- Asheville, NC
About this business
Location details
521 College St, Asheville, NC, 28801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
I spoke with Ed he was so very helpful!! He guided me through and took really good care of me! I'm huge on customer service and Ed is simply the BEST!!!!
Daniel was very helpful in explaining the exchange program and providing the contact information for the resort.
Business response:
Ms. Lindsey, It's great to hear the Daniel was able to provide useful information to assist you! Thank you for sharing!
Zack was amazing! He answered all of my questions, set up my reservation and put in a search for a later date too. He was very kind
Business response:
Ms. Campbell, We are so pleased to hear how Zack was able to assist you! We will be happy to pass along the good words!
Daniel saved the day and gave me faith that RTX will be a worthwhile program.
Business response:
Ms. Vallor, It's wonderful to hear about the customer service experience you had with Daniel! We will be sure to give him credit for a job well done!
Needed help with merging/connecting accounts and getting them up and running. Ed helped me with this and was VERY helpful and knowledgeable. Superb customer service!
Daniel was wonderful. I was able to pay my bill, log in and have him reset my pass word.
Business response:
Ms. Wirth Hoffman, We are so pleased to hear how Daniel was able to assist you! We will be sure to pass along the good words!
Ed was remarkable. Worked with me to the end to get me into where I needed to be. I hope to always speak with him when reserving
Great customer service from Stephen (Asheville Native). Very helpful and courteous. They will guide you through the website to learn all you can to maximize your points. Thank you again Stephen.
Business response:
Ms. Markey, It's great to hear about the customer service experience you had with Stephen! We will be happy to pass along your kind comments!
I spoke to Zac today at RTX, I'm new at this, didn't quit know what to do. He guided me to where all and what all to do to deposit my points. Thanks for your patience with me Zac..........and Thanks for all your help,, Ann Phillips, In Tennessee
Frequently asked questions about Festiva Resorts
How is Festiva Resorts rated?
Festiva Resorts has a 4.8 star rating with 747 reviews.
When is Festiva Resorts open?
Festiva Resorts is closed now. It will open at 8:30 a.m.
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