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Festiva Resorts

4.8

About this business

Location details

521 College St, Asheville, NC, 28801, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 5:30 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.8747 reviews
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Trudie Ward's profile image
Trudie Ward 
8 years ago

Steven did an excellent job today, very helpful, Took his time to explaim all for options, 

Business response:

Ms. Ward, Thank you so much for this kind feedback about Steven! We will certainly pass along the good words! 

Dawn Seal Ford's profile image
Dawn Seal Ford 
8 years ago

DANIEL WAS FRIENDLY, COURTEOUS, AND OH SO HELPFUL! THXS,DANIEL 

Business response:

Ms. Seal Ford, It's wonderful to hear about the customer service experience you had with Daniel! We will certainly give him credit for a job well done! 

Andrew Loomis's profile image
Andrew Loomis 
8 years ago

Jameson was an amazing representative and helped with all the initial signup questions and point transfer questions I had. He was, also, able to link my account correctly, in a timely manner. I am very impressed with his support ability and customer service. 

Business response:

Mr. Loomis, We are so pleased to hear how Jameson was able to assist you! We will be sure to give him kudos for a job well done! 

Sandra Hoy's profile image
Sandra Hoy 
8 years ago

Although I originally called to cancel this program, Daniel was very helpful about explaining why that was not possible as I was outside the 10 day cancellation policy. However, I was planning a trip for my high school reunion, so I figured I may as well use the service. Daniel was very patient and walked me through registration and how to use the service. He was pleasant and very professional. I hope I get him again if I have to call! 

Business response:

Ms. Hoy, Thank you so much for your feedback! We love to hear about our representatives helping members! We will be sure to pass on the good word. 

Donna Mason Parker's profile image
Donna Mason Parker 
8 years ago

Very helpful in trying to make a reservation I hope to be able to book at trip for our 25th anniversary Zach was the best 

Business response:

Ms. Mason Parker, Thank you so much for your feedback about Zach! We love to hear about our representatives helping members and we will be sure to pass on the good words! 

Dennis G. Royer Sr.'s profile image
Dennis G. Royer Sr. 
8 years ago

Zac, thanks for all your help ! Great information. 

Business response:

Mr. Royer Sr., We are so pleased to hear that Zac was able to help you and provide good information! We will certainly pass along your comments! 

Paul Suggs's profile image
Paul Suggs 
8 years ago

Zack helped me. He reviewed how to obtain reward points. 

Business response:

Mr. Suggs, It's great that Zack was able to help you! We appreciate your feedback! 

Sherril Pace's profile image
Sherril Pace 
8 years ago

Daniel helped me out today for getting registered and access to book our reservation. 

Business response:

Ms. Pace, We are so pleased to hear that Daniel was able to assist you! Thank you for sharing! 

Trudi Stricker Barr's profile image
Trudi Stricker Barr 
8 years ago

Daniel was very nice, courteous and helpful in every way that he could be. We are not booked yet, but are having a custom search conducted. 

Business response:

Ms. Stricker Barr, Thank you so much for this feedback about Daniel! We will certainly pass your kind comments along! 

Frequently asked questions about Festiva Resorts

How is Festiva Resorts rated?

Festiva Resorts has a 4.8 star rating with 747 reviews. 

When is Festiva Resorts open?

Festiva Resorts is closed now. It will open at 8:30 a.m. 

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