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Festiva Resorts
- Hospitality
- Asheville, NC
About this business
Location details
521 College St, Asheville, NC, 28801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
I really enjoyed talking with Shirley today when I renewed my membership with KGI Destinations. She was very helpful and expedient in processing my payment. She was such a joy to talk too.
Love this travel service, and thanks Daniel. Carolyn Oglesby and I appreciate your help.
Business response:
Ms. Greenway, Thank you so much for this feedback! We will be happy to pass your comments about Daniel along!
Thank you Daniel for your excellent service today and yesterday. I appreciated the quick response to my call.
Business response:
Ms. Bohannon, Thank you for taking the time to share your customer service experience with Daniel! We will be sure to give him kudos!
Thank you Shirley for a friendly and helpful service ! Gladys L Canada
Business response:
Ms. Loong, It's wonderful to hear about your experience with Shirley! Thank you for sharing!
Ed was very helpful getting our account corrected. He also gave me advice on the best way to book our trip for next year. Very pleasant and patient! Thanks.
Business response:
Ms. Ross, It's great to hear that Ed was able to help correct your account and provide helpful information! We will be sure to let his supervisor know!
Daniel was great! Daniel was great! Daniel was great!
Business response:
Mr. Norton, Thank you so much for this feedback about Daniel! We will be sure to pass along your kind comments!
Daniel was a great help to me today. He was very pleasant to talk to and very patient with a not so tech savvy individual.
Business response:
Ms. Harlan, We are so pleased to hear that Daniel was helpful to you! We will certainly give him credit for a job well done!
I just spoke with Ed at RTX. Al handled all of this while he was living.I depend on the people at Festiva and RTX to help me and give me good advise. So far, I have been very pleased with their willingness to help me. thank you, Ed.
Business response:
Ms. Law Hamn, We certainly appreciate your feedback and we will be pleased to give Ed credit for assisting you! Thank you for sharing!
I called last minute to find a vacation on June 7 to find a destination for the week of July 10. I talked to Daniel with RTX and knew my chances were very slim. He worked really hard to do the impossible. He was only able to fine 1 resort. The only problem was I had taken my family to the same resort last year and they didn't want to go to the same place this year. Daniel was very courteous and good to work with and I will definitely try to work with him again. I am very big on good customer service and I believe Daniel has ... read more
Business response:
Mr. Van Stavern, Thank you for taking the time to share your customer service experience with Daniel! We definitely appreciate your feedback and we will be pleased to give him kudos for assisting you!
Frequently asked questions about Festiva Resorts
How is Festiva Resorts rated?
Festiva Resorts has a 4.8 star rating with 747 reviews.
When is Festiva Resorts open?
Festiva Resorts is closed now. It will open at 8:30 a.m.
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