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Festiva Resorts
- Hospitality
- Asheville, NC
About this business
Location details
521 College St, Asheville, NC, 28801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Just got off the phone and had incredible experience with Shirley. She was so helpful and made us feel very comfortable in knowing how to use RTX. Kudos to the her!!!!!
Business response:
Mr. Kaylor, We are so pleased to hear about the customer service experience you had with Shirley! We will certainly give her kudos for a job well done!
I just booked a vacation to Murrells Inlet with Daniel. He was great and helpful. Got me the vacation I was looking for with out any trouble. Explained every option and deposited my points from Festiva. Explained the cancellation policy and the protection plan to protect my fee and points. Very nice to work with and am very pleased.
Business response:
Mr. Varney, Thank you so much for your feedback! We love to hear about our representatives helping members get on vacation. We will be sure to pass on the good words to Daniel's supervisor.
Thanks for your help today Daniel. I needed to get a name changed on my reservation and Daniel was very helpful.
Business response:
Mr. McCullock Jr., It's great to hear that Daniel was able to assist with changing the name on your reservation! Thank you for sharing!
Thank you, Josh! Your assistance was very valuable!!! You helped me look into a reservation AND resolve tech support issues AND you did all this with a gracious and courteous attitude. I do not always take the time to give a review . . . you were so helpful I wanted to make sure others knew how kind you were to me. Just because of you, I will look forward to working with RTX again in the future. Thank you, again, for your kind and caring help. Bless you.
Business response:
Ms. Applegate, It's wonderful to hear how Josh was able to assist you! We will be sure to pass along your kind comments!
Josh was absolutely fabulous in helping me schedule my travel and to deposit the weeks that I needed to deposit. I hope that Josh is available any time that I call!
Business response:
Ms. Baker, We certainly apreciate hearing how Josh was able to assist you! We will be happy to pass the good words along!
My first time to use rtx to book a hotel. Daniel was so helpful in helping me navigate the website and find what I needed.
Business response:
Ms. Parker Scott, We are happy to hear that Daniel was able to assist you with the website! We will certainly give him kudos!
Daniel, help me achieve my reservation today,o6-15-2017..
Business response:
Mr. Willerton, It's great to hear that Daniel was able to assist you with your reservation! We hope you enjoy your trip!
Daniel was very helpful on finding me a place to vacation with my daughter and her friends to celebrate her upcoming wedding!! Harold Monroe, my father is so Happy he could help by owning the Time share!!!! Thanks Daniel!!
Business response:
Ms. Monroe Parker, It's wonderful to hear how Daniel was to assist you! We will be sure to give him kudos for a job well done!
Daniel was very helpful and patience with all of my questions. He taught me a few tricks to navigate the website. He is awesome!
Business response:
We are so pleased to hear how Daniel was able to answer your questions and assist you with the website! We will be happy to give him kudos!
Frequently asked questions about Festiva Resorts
How is Festiva Resorts rated?
Festiva Resorts has a 4.8 star rating with 747 reviews.
When is Festiva Resorts open?
Festiva Resorts is closed now. It will open at 8:30 a.m.
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