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Festiva Resorts
- Hospitality
- Asheville, NC
About this business
Location details
521 College St, Asheville, NC, 28801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
I used RTX today with Daniel and he was very helpful . I didn't know anything about this point system.I was very glad to have him helping me. Gary Bryant
Business response:
We're so happy that Daniel was able to help you understand all the benefits your membership provides, Mr. Bryant! And thank you for the 5* review!
Josh was great!!! Very professional and accommodating. He answered every question while being patient with me.
Business response:
Thank you for the 5* review, Ms. Robinson! We'll certainly pass on your kind words to Josh!
Had a lot of questions. I talked to a fantastic rep by the name of Josh. He was outstanding, very knowledgeable, had all the answers. Its not a given that you will find a person with the patience and fortitude in the customer service industry today. What a blessing, Thanks again JOSH & RTX.
Business response:
Mr. Henderson, Thank you for taking the time to share the customer service experience you had with Josh! We love to hear about our representatives helping members. We will be sure to pass on the good words to Josh's supervisor!
Daniel was a big help. RTX is easy to work with. I didn't have to wait to talk to a representative.
Business response:
That's what we're here for, Ms. Meintz! We very much appreciate your kind words about Daniel and will pass them along to him.
Thank you so much for your help Daniel!! You are a great example of great customer services!
Business response:
Ms. Waldroup, Thank you so much this kind review about Daniel! We will be sure to give him credit for a job well done!
Ed was very gracious and helpful in helping me to get copies of our contract after we lost them.
Business response:
Ms. Johnson Edmonson, Thank you for this feedback about Ed! We are glad to hear that he was about to assist you and we will be happy to pass along the good words!
Thanks Zac for the great help in getting my RTX Account setup.Looking forward to a great Vacation experience.
Business response:
Mr. Steele, It's great to hear that Zac was able to help set up your account! We will be sure to give him kudos!
very helpful, excellent group! Daniel is wonderful!
Business response:
Ms. Randall, Thank you for this feedback about Daniel! We will be sure to give him kudos!
I had a very good, informative and productive telephone call today with Zac in the RTX Call Center. He was able to address and answer all of my questions and concerns with ease, and helped me to upgrade my RTX membership level as well. Now all I need is for the search to be successful for our tentative September trip! Thanks, Zac! Much appreciated:) -B.J. Baldwin
Business response:
Mr. Baldwin, It's so great to hear how Zac was able to answer your questions and assist with your upgrade! We will be sure to pass along your kind comments!
Frequently asked questions about Festiva Resorts
How is Festiva Resorts rated?
Festiva Resorts has a 4.8 star rating with 747 reviews.
When is Festiva Resorts open?
Festiva Resorts is closed now. It will open at 8:30 a.m.
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