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Falcone Subaru
- Automotive
- Indianapolis, IN
About this business
You've reached the dealership with the most unique, yet simple, sales process. Our overall process is extremely transparent and there are no gimmicks. We want you to be involved in every aspect of the sales process, which means you see what we see whether you're buying, leasing or trading your vehicle. We know you deserve the best customer service, and that's what we will give you. If you aren't convinced, just read some reviews from our customers. They Love us!
Location details
1930 W 16th St, Indianapolis, IN, 46202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Ermir at Falcone Subaru took great care of me! He made the process such a breeze. It was my first time buying a new car and Ermir took care of every detail. Great communication, considerate, knowledgeable, and super down-to-earth. You always hear about so many bad experiences with dealerships/sales reps but Ermir exceeded all expectations !
Business response:
Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family!
Buyers Beware. They will treat you very well through the sales process, but if you have any issues afterwards they will make it very clear how little they care. In May we bought a brand new Atlas SEL Premium R-Line. In 6 months since then we have been inundated. First the touch screen often doesn't work. It just says "initializing" and you can't do anything to get it out of that mode. You cannot change the radio station or use navigation. We called them to explain the problem, and they told us a restarting procedure. They sa... read more
It's always a quick on time easy process when I visit this location, always pleasant and friendly environment.
Business response:
Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen (Formerly Falcone) for all your future vehicle sales & service needs! Please visit us online at - speedwaycars.com - when you're ready for your next vehicle!
I’ve gotten 7 cars from Falcone Subaru but have never done a Love-Encore meeting before. I consider myself a savvy Subaru customer and didn’t have any outstanding questions when I started the meeting. But Betsy Taylor blew my mind. In less than an hour, she walked me through all of the special bells and whistles that I didn’t even know I had. Now- driving my Crosstrek- will be even more fun! I strongly recommend Falcone Subaru and Betsy Taylor’s Love-Encore meetings!
Business response:
Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family!
I'm the new-ish owner of a 2017 VW Golf Alltrack, retired from the USMC - they offer a 10% discount for military (past to present) Semper Fidelis & Thank You Falcone (I keep forgetting to use it tho - LOL!) I've used Falcone for Service twice now. A very informative invoice was provided & service was fast! I had a few choices for a VW Dealership - (1) I chose Falcone for their word of mouth recommendations (2) I chose them because they're the only VW Dealership along a bus line...renting cars or Lyft/Uber are options I know,... read more
Business response:
Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen (Formerly Falcone) for all your future vehicle sales & service needs! Please visit us online at - speedwaycars.com - when you're ready for your next vehicle!
As advertised, the staff at Falcone do not add on the nickel and dime charges that ALL other dealerships do. They are transparent from the get and do not try to upsell you on anything. They are interested in getting the customer the best vehicle for their needs and to make sure you are satisfied. Customer service, off the charts. I will be buying all future vehicles from Falcone for sure.
Business response:
Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen (Formerly Falcone) for all your future vehicle sales & service needs! Please visit us online at - speedwaycars.com - when you're ready for your next vehicle!
Betsy was great. So knowledgeable and friendly. We learned a great deal about our car.
Business response:
Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family!
Excellent experience working with Ermir at Falcone. The process was very easy and fair. I will definitely recommend to others.
Business response:
Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family!
Betsy shared lots of tech information with us in a straightforward and very patient way. We enjoyed spending time with her and learning lots of helpful things about our new Crosstrek. We think this is a great service from Falcone and we are once again impressed with this dealership and all the really great people we’ve worked with.
Business response:
Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family!
Frequently asked questions about Falcone Subaru
How is Falcone Subaru rated?
Falcone Subaru has a 4.9 star rating with 3,488 reviews.
When is Falcone Subaru open?
Falcone Subaru is closed now. It will open tomorrow at 9:00 a.m.
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