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Falcone Subaru

4.9

About this business

You've reached the dealership with the most unique, yet simple, sales process. Our overall process is extremely transparent and there are no gimmicks. We want you to be involved in every aspect of the sales process, which means you see what we see whether you're buying, leasing or trading your vehicle. We know you deserve the best customer service, and that's what we will give you. If you aren't convinced, just read some reviews from our customers. They Love us! 

Location details

1930 W 16th St, Indianapolis, IN, 46202, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.93,488 reviews
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brad_gtz's profile image
3 years ago

Friendly staff with fair, honest, and up front pricing. Which is hard to find in this day and age..... 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

t.fagan2's profile image
3 years ago

The sales person (Justin) and follow-up familiarization representative (Betsy) were both very professional and helpful. Justin was very knowledgeable, and was careful to accurately represent the process and the car. Betsy went "above and beyond" by changing my Iphone settings to accommodate both my bluetooth hearing aids and phone function. (Her only failing was that she did not produce the hot fudge sundae I requested.) 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

beth.stegemoller's profile image
beth.stegemoller 
3 years ago

Falcone has been amazing to work with. They have had great communication with us through the whole buying process. I even loved the one on one attention when it came to returning to the dealership to learn more about my new car! 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

snellingterri's profile image
snellingterri 
3 years ago

Betsy is an awesome employee. She explained everything wonderfully!!! I truly love my Subaru!!!I recommend falcone! 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

Jc7141's profile image
3 years ago

Excellent car buying experience. Strongly recommend Falcone VW. Will buy from again. Thanks for a great transaction! 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

creationsbyginger's profile image
creationsbyginger 
3 years ago

I was extremely impressed and helped by Betsy’s “class”! She was very patient and didn’t seem to mind my many questions! I am a senior, minority lady and this beautiful car was a gift from my daughter with lots of “bells and whistles”! After the training I felt comfortable to operate the vehicle and knew I could call back if I needed additional help! I was a bit hesitant when I called by the woman that answered the phone because of her tone. Thanks again for Betsy and her coaching as it made a world of difference for me! All... read more

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

rcutshaw2's profile image
rcutshaw2 
3 years ago

Falcone Subaru was great to work with. Alex listened to what I wanted and was eager to accommodate my requests when ordering our new Subaru. If and when we need another family car I look forward to working with them again. 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

CRS's profile image
3 years ago

Excellent customer service and warm professionalism. They go the extra mile to be as helpful as possible. Comparing this experience to my prior purchases at other local dealerships, I wouldn't buy a Subaru from anywhere else. 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

rgoyette33's profile image
rgoyette33 
3 years ago

Very professional and good customer service. Responded to the questions I had without trying to sell or convince me of something else. 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

Frequently asked questions about Falcone Subaru

How is Falcone Subaru rated?

Falcone Subaru has a 4.9 star rating with 3,488 reviews. 

When is Falcone Subaru open?

Falcone Subaru is closed now. It will open tomorrow at 9:00 a.m. 

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