Falcone Subaru's cover image
Claimed

This profile has been claimed by the business owner or representative.

Falcone Subaru

4.9

About this business

You've reached the dealership with the most unique, yet simple, sales process. Our overall process is extremely transparent and there are no gimmicks. We want you to be involved in every aspect of the sales process, which means you see what we see whether you're buying, leasing or trading your vehicle. We know you deserve the best customer service, and that's what we will give you. If you aren't convinced, just read some reviews from our customers. They Love us! 

Location details

1930 W 16th St, Indianapolis, IN, 46202, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.93,488 reviews
Select a rating
stodghillk's profile image
stodghillk 
2 years ago

Good overall experience except for lack of communication as to when my vehicle was to be delivered. 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

revrb11's profile image
2 years ago

I love my new Forester but after meeting with Betsy I have an even greater appreciation for what my vehicle can provide in terms of safety and enjoyment. Betsy was knowledgeable and communicated that knowledge in a way that i could understand. I had a very positive experience! 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

devoremn's profile image
2 years ago

From the minute I stepped in I felt well cared for. Kathrynne was a pleasure to work with and made my shopping easy. I enjoyed session this morning and feel less nervous about driving my car. 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

carl.tope's profile image
carl.tope 
2 years ago

Betsy was timely and unresponsive in all communications. She had everything ready to go when I got there! It was a very quick and easy transaction! 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

jk's profile image
2 years ago

Very Friendly and answered all questions. Explained the features by walking the features with us, 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

napalm1969's profile image
napalm1969 
2 years ago

Can not tell you how easy my transaction went. My sales person was spectacular. Her knowledge of all the Subaru vehicles were great I would definitely recommend her as being top notch. It was a pleasure to do business with you. 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

Charles L's profile image
Charles L 
2 years ago

Very helpful! I appreciate the service. Betsy is very friendly and knowledgeable. Very clear introduction. Thanks! 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

emward88's profile image
2 years ago

I had a great overall experience working with Gene. He is very responsive and transparent throughout the process. Once the car I ordered arrived at the dealership, Gene and other management at Falcone went above and beyond to make sure I was satisfied with my purchase. Also, working through the financing office was the most straightforward of any dealership I have used in the past. No pushing extra packages and no dealer fees (as advertised). If we buy another Subaru in the future it will be at Falcone with Gene. 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

Lam251980's profile image
Lam251980 
2 years ago

Very helpful and informative. Went out of his way to help resolve a keyfob issue we had with the car we purchased. Prompt to reply to texts and phone calls. Would highly recommend him to buy a car from. Thanks Gene 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

Frequently asked questions about Falcone Subaru

How is Falcone Subaru rated?

Falcone Subaru has a 4.9 star rating with 3,488 reviews. 

When is Falcone Subaru open?

Falcone Subaru is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com