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You've reached the dealership with the most unique, yet simple, sales process. Our overall process is extremely transparent and there are no gimmicks. We want you to be involved in every aspect of the sales process, which means you see what we see whether you're buying, leasing or trading your vehicle. We know you deserve the best customer service, and that's what we will give you. If you aren't convinced, just read some reviews from our customers. They Love us!
1930 W 16th St, Indianapolis, IN, 46202, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I have been through several new car deliveries in my career, and I must say, this one with Betsy was the most comfortable. She was completely prepared, made me feel welcome and patiently answered all my questions. I was pleasantly impressed by her demeanor and efficiency.
Business response:
Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen - speedwaycars.com (Formerly Falcone) for all your future vehicle sales & service needs!
Thank you for taking your time with us. You are so awesome to work with. Thank you very much.
Business response:
Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen - speedwaycars.com (Formerly Falcone) for all your future vehicle sales & service needs!
Great group of people to do business with 😊 Would recommend to friends and family. Made doing everything by phone very easy.
Business response:
Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen - speedwaycars.com (Formerly Falcone) for all your future vehicle sales & service needs!
My wife and I have been thoroughly pleased with our experience at Falcone. What we appreciate the most is the absence of pressure to purchase things that we are not interested in - so refreshing for an auto dealership! Shout out to Betsy Taylor - the time we spent with her surpassed our expectations for value and helpfulness. Also very pleased with Nick Kitner, especially regarding prompt responses to our questions (both at the dealership and via text/phone) and his flexibility. We are very pleased with our new Outback.
Business response:
Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen - speedwaycars.com (Formerly Falcone) for all your future vehicle sales & service needs!
Our review is to thank Steffon Young for the outstanding customer service he provided us recently. He was gracious with his time, expertise and honesty. His professionalism and friendliness reflected so positively the approach the Falcone dealership offers its customers. We can't recommend him highly enough. Thank you, Steffon!
Business response:
Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen - speedwaycars.com (Formerly Falcone) for all your future vehicle sales & service needs!
I have bought at least 5 Subaru’s from here. Everyone here is friendly and very Helpful.
Business response:
Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen - speedwaycars.com (Formerly Falcone) for all your future vehicle sales & service needs!
Both Justin, my sales rep and Betsy were friendly, helpful, informative and go above and beyond. So many questions answered and such a display of patience! A sense of humor helped too!
Business response:
Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen - speedwaycars.com (Formerly Falcone) for all your future vehicle sales & service needs!
This dealership is the absolute best! The entire staff was warm and welcoming. Gene was very professional and personable. He was patient and answered all of my questions. I didn't feel rushed and great about the purchase price of my new vehicle. Jon was the best! He was funny, he didn't rush and he was very transparent during the entire transaction. The follow up with Betsy felt like i was sitting in my car with a friend. She was extremely helpful and did a great job at answering my questions I bombarded her with. Overall, I... read more
Business response:
Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen - speedwaycars.com (Formerly Falcone) for all your future vehicle sales & service needs!
very professional & personal helped me to understand and find all my new options i'm not very techy Betsy was very patient and listened thanks chris
Business response:
Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen - speedwaycars.com (Formerly Falcone) for all your future vehicle sales & service needs!
Falcone Subaru has a 4.9 star rating with 3,488 reviews.
Falcone Subaru is closed now. It will open at 9:00 a.m.
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