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You've reached the dealership with the most unique, yet simple, sales process. Our overall process is extremely transparent and there are no gimmicks. We want you to be involved in every aspect of the sales process, which means you see what we see whether you're buying, leasing or trading your vehicle. We know you deserve the best customer service, and that's what we will give you. If you aren't convinced, just read some reviews from our customers. They Love us!
1930 W 16th St, Indianapolis, IN, 46202, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 5:00 p.m. | |
Sun | Closed |
My wife and I have purchased our last four Subaru's from Gene Neal at Falcone Subaru. Gene is extremely customer focused and friendly while making the entire process seemless. Each person that we have worked with has made us feel like we are valued customers.
Business response:
Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen - speedwaycars.com (Formerly Falcone) for all your future vehicle sales & service needs!
The patience and congeniality of Steffon Young and Betsy Taylor further enhanced our favorable impression of Falcone dating back to 2018. We needed their guidance through the array of features on these contemporary cars. And the price is right, the quality first rate.
Business response:
Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen - speedwaycars.com (Formerly Falcone) for all your future vehicle sales & service needs!
Betsy was very informative and provided me a thorough review of my Subaru Outback’s Subaru STARLINK Multimedia Touchscreen operation. I now have a better working knowledge of the system and what is available to me while in the car. Betsy also covered a few other items of interest from within the vehicle like window washers for the rear window and rear camera and locking system both inside and outside. Overall it was a great time and worth every minute. Thank you Falcone Subaru and especially Betsy for providing the time to s... read more
Business response:
Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen - speedwaycars.com (Formerly Falcone) for all your future vehicle sales & service needs!
Was a pleasure to meet with her. Loved the personalized attention. Thank you so much
Business response:
Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen - speedwaycars.com (Formerly Falcone) for all your future vehicle sales & service needs!
When looking at Subaru's and/or Volkswagen's, no other dealership compares. Falcone has always been fair, honest, and makes a good deal. This is the 3rd car we have bought from Falcone. Steffon was wonderful to work with!
Business response:
Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen - speedwaycars.com (Formerly Falcone) for all your future vehicle sales & service needs!
The team at Falcone did an amazing job at explaining to a first-time Subaru buyer the differences in models and trim levels. I never felt pressured to make a decision the day of and they were always available to answer my questions at the store or via email and phone call. Really appreciate the atmosphere at Falcone and will be returning for service appointments with my new Subaru. Highly recommend!
Business response:
Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen - speedwaycars.com (Formerly Falcone) for all your future vehicle sales & service needs!
I can’t say enough good things about the Falcone experience, from window shopping through delivery to the follow-up with Betsy Taylor to cover all the bells and whistles. Thank you!
Business response:
Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen - speedwaycars.com (Formerly Falcone) for all your future vehicle sales & service needs!
After shopping for a vehicle for several months and visiting a lot of dealerships, I can say with confidence that Falcone represents the very best you could hope for from a dealership. They apply zero pressure, event during the financing process, and are completely transparent on pricing. To make it even better, they were the only dealership I worked with that offered me a below MSRP price right off the bat when discussing price. Incredible experience, highly recommended!
Business response:
Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen - speedwaycars.com (Formerly Falcone) for all your future vehicle sales & service needs!
Overall our overall experience was positive & enjoyable with Nick & Betsy! Thank you! Service department could work on their customer service. Wanted to ask a few questions about our new SOLTERRA, but person response was to talk to our sales person.
Business response:
Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen - speedwaycars.com (Formerly Falcone) for all your future vehicle sales & service needs!
Falcone Subaru has a 4.9 star rating with 3,488 reviews.
Falcone Subaru is open now. It will close at 6:00 p.m.
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