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Falcone Subaru
- Automotive
- Indianapolis, IN
About this business
You've reached the dealership with the most unique, yet simple, sales process. Our overall process is extremely transparent and there are no gimmicks. We want you to be involved in every aspect of the sales process, which means you see what we see whether you're buying, leasing or trading your vehicle. We know you deserve the best customer service, and that's what we will give you. If you aren't convinced, just read some reviews from our customers. They Love us!
Location details
1930 W 16th St, Indianapolis, IN, 46202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Professional and Trustworthy I brought in my 2010 Volkswagen Jetta to assess a rattling steering wheel. The staff was outstanding from start to finish. They explained the issues and gave me options on how to proceed. I will never take my car for service anywhere else!
Outstanding Performance Compared To Other Dealers My Car Buying Experience: I had done my due diligence and checked out other dealers. They told me they did not have any inventory on what I wanted and Subaru's were selling just that fast. Their prices were high and they told me they are not very negotiable. That told me I really did not want to do business with them. I even checked out a dealer I have purchased now 3 cars with and they had 1 used Subaru that turned out to not what I really wanted. They though were not willin... read more
Fast, Courteous, Honest My Beetle had an emergency. Steve Halloran and the rest of the service team were crazy busy. Steve not only helped me with my car's issue, but found the time to find me alternate transport. Through it all, Steve and everyone else were attentive, courteous, and willing to help. I never feel, when completing these surveys, that I give a true picture of how very much I appreciate the service team. Their help, consideration, and honesty makes me fully confident in my vehicle maintenance needs. As long as ... read more
'Put-at-ease' Purchase Experience My wife and I purchased a 2019 Impreza Base Hatchback model in Crimson Red after her vehicle was totaled in an accident. We were very pleased with the purchase experience with Alex O'Cull and Moe Abbasi the finance manager. Buying from Falcone was the most efficient and easy process I have ever gone through. Alex was quick to respond to my emails and questions, and I liked how he did not once make us feel pressured into looking into more expensive options since we knew going in that we wante... read more
Amazing Tiffany was great. It was nice not to feel pressured our descended upon. We were allowed to peruse without feeling rushed. She is among the two best car sales personnel I've ever encountered. I am glad we arrived at just the right time! Mo was amazing as well. We had an exceptional experience.
Excellent service! I had a wonderfully breezy experience buying my Subara from Justin P. at Falcone. Justin procured the make/model/color I wanted, helped me through every step up the purchasing process, and took the time to explain every feature in the vehicle.
16th Street Blues ... as in Blue Subarus. I am very happy with my purchase at Falcone Subaru. Likewise, the service was excellent. Matt Bartelston, rather than using the stereotypical strong-arm dealership tactics, endured my ignorance, endless, barrage of questions and multiple visits (about three before my purchase), showed me multiple finance options and scenarios, and, finally, made the phone calls and the trade to secure me the vehicle I wanted: A Midnight Blue Subaru Legacy Premium with a sunroof. When a Blue Moon over... read more
Most Awesome Dealership By far the best dealership I've ever worked with. We love our new Subaru Ascent. It was great working with Tiffany, Gary, Nick and Moe! Awesome communication during the waiting process. The most hassle free purchase I've ever had and I'm 48. Look forward to being part of the Falcone car experience for the long term. I say this with honestly, will not buy another car from any other dealer!
Another great experience at Falcone Subaru. Justin Pointer, our salesperson, made our experience buying our new Subaru very easy. His communication with us was amazing as he located and made sure the exact vehicle we wanted was delivered to us. He made sure all our questions were answered when he delivered us the exact vehicle we wanted. Jeff the finance manager made the paperwork simple and quick. He explained all our options but did not pressure us to purchase anything we were not wanting or prepared to purchase. Overall t... read more
Frequently asked questions about Falcone Subaru
How is Falcone Subaru rated?
Falcone Subaru has a 4.9 star rating with 3,488 reviews.
When is Falcone Subaru open?
Falcone Subaru is closed now. It will open tomorrow at 9:00 a.m.
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