Falcone Subaru's cover image
Claimed

This profile has been claimed by the business owner or representative.

Falcone Subaru

4.9

About this business

You've reached the dealership with the most unique, yet simple, sales process. Our overall process is extremely transparent and there are no gimmicks. We want you to be involved in every aspect of the sales process, which means you see what we see whether you're buying, leasing or trading your vehicle. We know you deserve the best customer service, and that's what we will give you. If you aren't convinced, just read some reviews from our customers. They Love us! 

Location details

1930 W 16th St, Indianapolis, IN, 46202, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.93,488 reviews
Select a rating
gklinger's profile image
6 years ago

Top Notch Volkswagen Dealer! We had a wonderful experience at Falcone VW. This is one of the strongest dealerships in the state in our estimation. We were treated with respect and honesty throughout. Everyone we dealt with, from Sales, to the Finance Department, to Management was outstanding throughout the process. In particular, we were very impressed with Alex Moffett, our salesperson, whom we found personable, knowledgeable, and thoughtful. We were equally impressed with Ryan Gates and Jon Wilson in sales and finance. The... read more

Leslie's profile image
6 years ago

Awesome Experience This is my 4th vehicle from Falcone (3rd with Tiffany). Love the dealership and the employees. Tiffany always goes above and beyond. We appreciated Bob Falcone welcoming us on our visit! Love my 2019 Jetta! 

Stacy's profile image
6 years ago

Great buy experience! We worked with John Fitzgerald and it was a fantastic buying experience! He was very patient and responsive to all of our questions. This was our first new car purchase, so we had a lot of questions and took a lot of time to make our decision, but he was never pushy and always helpful. 

Singer4JC's profile image
Singer4JC 
6 years ago

Utter Excellence Professionalism, Superior Vehicles & A Passion To Treat Customers Like Family. I've bought cars for 40+ years. The Falcone Experience was The Best Hands Down. 

Bill789's profile image
6 years ago

Great service, nice people! I called on Tuesday evening about an engine misfire in my Passat with 230,000+ miles on it...Steve said he would try to have someone take a look at the issue on Wednesday. I dropped off the car on Wednesday morning...it turned out to be a fairly simple fix (new dipstick) and the car was ready to go by 3 PM on Wednesday. I really appreciate the quick service and the friendliness of the staff at Falcone. Thanks. 

MPFUHRMAN's profile image
MPFUHRMAN 
6 years ago

Tiffany is the best!!! I had a great experience at Falcone from start to finish! Tiffany was super helpful and made purchasing my VW Jetta fun and easy. She was very knowledgable and took the time to show me my vehicles features and how to use them. She also helped me return my rental vehicle which was greatly appreciated! 

Ryan_6215's profile image
Ryan_6215 
6 years ago

3rd Subaru purchased and best customer service! Being the 3rd Subaru I've picked up from Falcone I walked in knowing Alex (my salesman) was going to get me into the vehicle of my choice without pressure. He was able to walk me thru what model would best suit my needs and all of the new features of the car. I've been to my local dealer up north and was less than impressed. I decided to give Falcone a chance after hearing great things. I made the drive down to Indy and haven't been happier. Thanks to the entire staff that work... read more

Sfeldman415's profile image
Sfeldman415 
6 years ago

Quick and good customer service I called this dealership to get new tires on my sons car. I got a timely response and was able to schedule an appointment easily. The service was prompt and the price was right. Would definitely recommend. 

Mihir's profile image
6 years ago

My Very First Car - Awesome Experience!! I was in pursuit of purchasing the very first car in my life. Naturally I was nervous, excited, overwhelmed all at the same time. But to my surprise, my car buying experience was simply Awesome and Relaxing. All thanks to Mr. Bert Nickelsberg. Bert not only helped me all throughout the process but he did his best to secure the exact vehicle, the way I wanted in time so I wouldn't miss on my financing rate. Right from my first visit to Falcone Automotive along with all the email conver... read more

Frequently asked questions about Falcone Subaru

How is Falcone Subaru rated?

Falcone Subaru has a 4.9 star rating with 3,488 reviews. 

When is Falcone Subaru open?

Falcone Subaru is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com