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You've reached the dealership with the most unique, yet simple, sales process. Our overall process is extremely transparent and there are no gimmicks. We want you to be involved in every aspect of the sales process, which means you see what we see whether you're buying, leasing or trading your vehicle. We know you deserve the best customer service, and that's what we will give you. If you aren't convinced, just read some reviews from our customers. They Love us!
1930 W 16th St, Indianapolis, IN, 46202, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 5:00 p.m. | |
Sun | Closed |
So impressed with the help I received I’ll start by saying that I really don’t know much about cars. In just a short amount of time chatting with Nick, I felt like I learned a lot. He was so knowledgeable, and helped me make sense of all the questions I had. I’ve always been stressed out by the idea of looking for a new car, but he was really helpful and patient with me. He made things easy. Thanks Nick!
Business response:
On behalf of our team, thank you for providing your positive comments, Sarah. Customer reviews are an extremely important resource for us, and your comments help us to ensure that we’re doing our job. If you need anything, please don’t hesitate to call us. We thank you for your business and look forward to serving your automotive needs for many years to come!
Wonderful Customer Service Tiffany was wonderful! She got me the vehicle of my dreams and was with me every step of the way! Great customer service and overall great experience!
Outstanding Customer Service, thanks Tiffany Easiest purchase convenience. Outstanding customer service from beginning to the end. Our Sales consultant was efficient and beyond helpful. The finance manager was informant, patient and kind. Would totally recommend.
Best Sales Rep & Dealer Tiffany is the best sales rep ever. She takes her time to help you find the right car & deal. Thank you again for your excellent sevice.
Business response:
Thank you for taking the time to leave such a great a review! We’re glad to hear that we could help make your car purchase experience enjoyable. We'll be sure to share this with Tiffany.
Quality Service I was impressed with the quality of service received at falcone. I never felt pressed to purchase the vehicle and my wait time was limited. I was overly impressed with the time taken to explain all of the technical features on my vehicle. Jennifer thanks so much for your excellent service and attention to detail.
Awesome Experience I love cars but absolutely hate buying them. Well, I used to hate buying them. I just purchased my second brand new Subaru from Steve Lloyd and i just thought the first time was a fluke... both times the entire process was painless and actually fun. I would absolutely purchase from Steve specifically and Falcone Subaru without hesitation again.
Excellent Service, Friendly Staff. This is the third car I have leased from Falcone Volkswagen, I would not go anywhere else. From the sales staff to the service department and all.emolyees, the service is top notch.
No better sales experience! This is my 6th car I’ve purchased from Falcone VW and dealing with Tiffany as well as the service department keeps me coming back. She’s a pleasure to deal with and really makes the experience exceptional!
Business response:
Thank you so much for sharing your comments with us, Tiffs. We are glad to hear that we were able to help you find the car you were looking for! If you need anything or have any questions, please don’t hesitate to call us.
Tiffany made it sooo easy!!! I want to say the whole experience was wonderful. From the moment we walked in we were greeted immediately and ask if we needed help with anything. That’s nice. Tiffany was amazing! Her warm smile put us at ease right away. She was patient, informative and very knowledgeable about the cars we were interested in . She made the whole process go very smoothly. We will highly recimmensely her to anyone!
Falcone Subaru has a 4.9 star rating with 3,488 reviews.
Falcone Subaru is closed now. It will open tomorrow at 9:00 a.m.
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