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Falcone Subaru
- Automotive
- Indianapolis, IN
About this business
You've reached the dealership with the most unique, yet simple, sales process. Our overall process is extremely transparent and there are no gimmicks. We want you to be involved in every aspect of the sales process, which means you see what we see whether you're buying, leasing or trading your vehicle. We know you deserve the best customer service, and that's what we will give you. If you aren't convinced, just read some reviews from our customers. They Love us!
Location details
1930 W 16th St, Indianapolis, IN, 46202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The wonderful information located on our steering wheel, told us there was a problem with one of our tires. It was losing air. Falcone said to bring it right in, they would make it a priority. We were given a less busy time suggestion. We ended up waiting less than 20 minutes. They patched the tire after pulling out a nail. It was fast, cheap and a great experience, as usual.
Business response:
Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family!
Alex was very knowledgeable and took the time to explain everything from the Costco auto program to how to use the many new car features. I had a great buying experience.
Business response:
Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family!
I really enjoyed my experience at Falcone VW. Jenni Berry was so helpful and kind. I have not received such great customer service in a long time! She made this normally stressful experience a breeze. Jenni is a hands down fabulous person to work with. I can’t say enough how happy I am to have purchased a new VW with her. 😊
Business response:
Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family!
Betsy was a delight to work with. Very knowledgeable and patient. Followed up our visit with extra info about some of our questions. Hope we can visit with her again.
Business response:
Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family!
We purchased a new Outback and couldn't be more grateful to have the help of Falcone during the processes. Every other dealer we ever worked with, bombarded us with emails, texts, calls, and hounded us the second we pulled into the lot. It got to the point we didn't even want to visit dealers anymore. At Falcone, each person we met at the dealer was extremely friendly, honest and helpful. No one tried to push a sales pitch or try to get us in a car right away. They asked questions to help see what would fit our needs best. A... read more
Business response:
Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family!
I have now purchased two vehicles at Falcone using Nick Kitner as my Sales Representative. I cannot say enough great things about Falcone or Nick. Every person at Falcone is great, from the receptionist to the service team. I never feel pressured when I’m purchasing or having service done on my vehicle. They buying process is super fast, literally sign and drive! On Friday I bought an Atlas Cross Sport and completed most of the paperwork online, when I arrived, Nick had my vehicle ready to go and while I signed a few documen... read more
Business response:
Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family!
Fantastic service by Nick. Great company to work with. Nick got me the car I wanted. I’m still learning about all the car’s bells and whistles.
Business response:
Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family!
Nick Kitner was great to work with. Didn't drag the process out. Did what he said he would do. Good overall experience. Totally would recommend him.
Business response:
Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family!
I dealt with Dylan initially. I test drove a 2008 Honda Ridgeline. The ac wasn’t working. Dylan had it looked at and said it only had a partial charge and that they charged it. I came back the next day and checked and put a deposit down with another salesman. I came back the following day and bought the truck.
Business response:
Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family!
Frequently asked questions about Falcone Subaru
How is Falcone Subaru rated?
Falcone Subaru has a 4.9 star rating with 3,488 reviews.
When is Falcone Subaru open?
Falcone Subaru is closed now. It will open at 10:00 a.m.
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