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You've reached the dealership with the most unique, yet simple, sales process. Our overall process is extremely transparent and there are no gimmicks. We want you to be involved in every aspect of the sales process, which means you see what we see whether you're buying, leasing or trading your vehicle. We know you deserve the best customer service, and that's what we will give you. If you aren't convinced, just read some reviews from our customers. They Love us!
1930 W 16th St, Indianapolis, IN, 46202, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I’ve not yet met an associate at Falcone who has poor customer service. There must be something in the water over on west 16th street that makes these folks so helpful. Betsy is no exception. She helped me learn the ins and outs of my new ‘21 Crosstrek that has WAY more bells and whistles than my old 2013. I’d recommend her to anyone looking to learn how to get the full experience from their new Subaru.
Business response:
Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family!
This was the fifth vehicle I have purchased from Falcone. Alex M. Has been my salesperson for every single transaction. Each and every time Alex and all other employees have always gone above and beyond to make sure I not only get the best value on trade but best deal on a new vehicle. The entire process is quick, easy and the pressure is non existent. I originally shopped around other dealers and tried to get the same deal as I was offered by Alex and others didn’t come close. I will continue to visit this dealer for years ... read more
Business response:
Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family!
The second "tutoring" session on car technology well worth the hour with Betsy! Excellent teacher.
Business response:
Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family!
Buying a new car when there is limited supply is challenging. Falcone and Alex did a great job in helping me get what I wanted in a reasonable time frame. Got a good deal and reasonable amount for my trade. Everything was done professionally and efficiently.
Business response:
Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family!
Excellent dealer, I bought A new Jetta, straight forward price, no add ons like many dealers, I went to another dealer and they wanted to charge me for a protective coat $1000. at Falcone I was charged the price of the car and no dealer fees, so there are no surprises like other dealers. thank you for your service
Business response:
Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family!
I called and talked with Alex on Tuesday 10/19/21 and explained what was happening He was able to help me right away and when I picked the car up he took great care of means was able to get them to let me use my credit card for all of my down payment Very helpful
Business response:
Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family!
My next car purchase will be from Falcone! However, I must admit I may have found my forever car. I have never had such a positive car purchasing experience as Falcone, and I've had more than a few. Getting a new car should make you feel excited, happy, and confident. That's how I've felt after driving away with my Forester, and those feelings have been reinforced with followup from the sales team.
Business response:
Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family!
The absolute best experience. Helped me after my accident and got an amazing car with a great deal and perfect service!
Business response:
Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family!
Betsy was very helpful and knowledgeable. Such an added benefit to provide this service. My experience with Falcone Automotive has been nothing but positive!
Business response:
Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family!
Falcone Subaru has a 4.9 star rating with 3,488 reviews.
Falcone Subaru is closed now. It will open tomorrow at 9:00 a.m.
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