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Fairfield Subaru
- Automotive
- Fairfield, CA
About this business
Fairfield Subaru has proudly served Solano and Yolo county for decades, and we can't wait to help you next. We take pride in helping our customers find the right car for them.
Location details
2525 Martin Rd, Fairfield, CA, 94534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
The worst service center around Do NOT take your car to this service center, under any circumstances. I brought my outback to this dealership to have a dent removed from the front bumper and a have an engine noise diagnosed. That was 3 and a half months ago. I have not been updated on the status of the repair once, having to call 2 to 3 days in a row before I get any response back. I have been continuously given the runaround when they do finally talk to me, being told week after week after week that the vehicle will be done... read more
Business response:
Mr. Daniel, As of yesterday, we had every intention of resolving your concerns as per our conversation with the other vehicle owner, Ms. Walker. Unfortunately, you chose to come in later and became verbally belligerent with our management staff and other customers on our showroom floor, including your choice to use inappropriate language and racial slurs with our staff. We do not tolerate behavior of this kind from anyone, including our customers. Therefore, your actions directly resulted in our decision and our right as a b... read more
Horrible service Words cannot explain what a horrible experience we have had. Do not take your car to this service shop. Dropped off car mid- february!!! Has not been repaired still and no one seems to care!
Sales=Good. Service=Abysmal. Before I get to the negative stuff, I will say that the sales department, and Tony specifically, have been incredibly helpful and awesome. While searching for our next car and telling Tony we were not buying that day he focused on us to make sure we were taken care of. He was a major factor in purchasing our Subaru. Unfortunately, Tony does not run Fairfield Subaru's service department. My fiancee went in today for 3 specific reasons: 1) get a windshield crack repaired, 2) bluetooth audio not sho... read more
No pressure! Subaru Outback or Forester? I took both vehicles on test drives and the salesman was able to answer all my questions . No pressure to buy. I came back another day and took the Outback on a longer drive. The third trip I decided to buy the vehicle. Tony was very helpful, no pressure, and made buying a new vehicle a good experience!
One True Price I like the fact that they don't negotiate and the prices are firm, I rather pay a little more and know that I'm getting a fair deal then try to arm wrestle with car sales Men
Ridiculous Wouldn't attempt to work with me on pricing, wasn't asking much to go down, Wouldn,t give. Im not paying sticker price. Their lost
Quick and satisfying Joseph was a helpful sales rep. He and marco gave me a honest fair deal on my new WRX, i was very happy with the service they provided for my family and me, i would do business here again, joe was very friendly and attentive, he made the process easy
SERVICE WENT FROM GREAT TO UNTRUSTWORTHY As of August 2016, I must update my review of Fairfield Subaru based on my most recent experience after a serious and repetitive engine malfunction on my Certified Pre-Owned 2012 Outback 3.6r Limited. On the THIRD INSTANCE of the engine malfunction, after they replaced the Knock Sensor as the "cause", they kept my car for 10 days to perform "advanced analytics". They then decided to replace a wiring harness under warranty. Service Manager Mike Lieb told me a wiring short was likely to... read more
Great Experience Experienced some minor issues with my Forrester while on a business trip. Though not from their area,they treated me fantasticly. Gave me a loaner, I had them do,some regular service while they were at it. Car was ready in just a couple of hours. What a great group to do business with!
Frequently asked questions about Fairfield Subaru
How is Fairfield Subaru rated?
Fairfield Subaru has a 4.7 star rating with 2,349 reviews.
When is Fairfield Subaru open?
Fairfield Subaru is closed now. It will open at 9:00 a.m.
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