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Fairfield Subaru
- Automotive
- Fairfield, CA
About this business
Location details
2525 Martin Rd, Fairfield, CA, 94534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Penz Subaru of Penz Automotive policy is a 7-Day Return/Exchange and a Penz 60-day defect policy with a 107 point inspection to ensure customers "Cannot Buy the Wrong Vehicle". However' Penz does not have a policy about reselling to the consumer a vehicle they cannot fix before reselling. Of a buying experience I purchased a 2023 Nissan Kicks with 10,000 miles for 18,000 dollars and within 30-days there were major performance issues with the Fuel System and Air Conditioning.
We have been waiting for a refund from them for 2,700. 00 for months and I keep getting excuses. I was annoyed they charged us 5.00 for tires and 1.50 for a battery fee on a brand new car but this is egregious.
excellent experience with Eugene - very talented, no pressure .. thanks to Eugene for his patience and helping navigate my car
1st oil change and tire rotation. As usual, this is the best dealership. Job was done quickly with complimentary car wash. Staff was professional, friendly and facility clean and comfortable.
Buyer Beware: Gillman Subaru Fumbles Customer Service from Start to Finish I’m no stranger to Subaru—I’ve owned both a Forester and an Ascent company car since 2019. While the styling never thrilled me, the safety, comfort, AWD, and fuel economy kept me loyal. Unfortunately, Gillman Subaru (the closest dealer for service) has tested that loyalty at every turn. Service Department—Four Years of Frustration • Chronic delays: Routine maintenance that should take an hour routinely drags into half‑day marathons. • Zero convenience... read more
I've only had bad experiences at the service department. They tried to charge me 3k for a service under warranty then took over a month to complete the repair. I had to go in 3 times for one service because they told me parts were in stock that were not. And to boot, the wash at the end has always left water spots. I'm done with Hanania Subaru.
Every part of my experience was top notch! Starting with my wonderful Salesperson, Amanda, and my finance guy, Vince & smiles from others who work here, it’s a great place to purchase a new car. Plus, great coffee & nice restrooms!
Fast service that included my car washed and vacuumed. 30,000 mile service and new brakes.
I had excellent service and customer contact this time. A whole turnaround from my past visit in January. My service contact kept in touch with me, gave me up-to-date information on my vehicle including needing a n alignment, which he told me wad under warranty. I was in and out---with a clean car--in 2 hours! I would give you a 10+except that you sent thos to my deceased husband, even though the car, appointment, and all contact was in my name, Karen. Please! Update your records; I had to go to TX MVD to change the registra... read more
Frequently asked questions about Fairfield Subaru
How is Fairfield Subaru rated?
Fairfield Subaru has a 4.7 star rating with 2,423 reviews.
When is Fairfield Subaru open?
Fairfield Subaru is open now. It will close at 7:00 p.m.
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