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Fairfield Subaru
- Automotive
- Fairfield, CA
About this business
Location details
2525 Martin Rd, Fairfield, CA, 94534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Everyone I worked with was amazing! Everyone is so helpful and took the time to answer all my questions. Truly is top notch service. Really appreciate all the help even after I have purchased my car. Betsy really helped answer all my questions!
Business response:
Thank you so much for the wonderful review! We’re thrilled to hear that you felt supported every step of the way — and even after the purchase. That’s exactly the kind of service we aim to provide. We’ll be sure to pass along your kind words to Betsy and the rest of the team — they’ll be so happy to hear it! Thanks again for choosing Speedway Subaru, and we’re always here if you need anything down the road.
The service was excellent. The representative was very knowledgeable and very professional., Communication skills was great always communicate with me. Let me know what's going on.. Keep up the good work.
Betsy was very thorough and patient. I learned lots about the car AND about features on my phone. Thanks Betsy!
Business response:
Thanks so much for the kind words! Betsy is great at making the tech feel easy and approachable — we’re so glad she was able to help you get the most out of both your new car and your phone. We’ll be sure to pass along your thanks!
Meeting with Betsy today was time well spent. She went over several safety enhancements with my new Forester and info screen features. My previous car was a 2015 Forester and I really appreciate the upgrades with my new 2025 forester. Betsy was very helpful with showing a few shortcuts with this car that I wasn’t aware of. I recommend meeting with her to better understand what is offered with this new car. Thanks Betsy!
Business response:
Thank you so much for sharing this! We’re so glad your time with Betsy was helpful — she’s amazing at making those new features feel familiar and easy to use. The jump from a 2015 to a 2025 Forester is a big one, and we’re thrilled to hear you’re enjoying the upgrades. We’ll be sure to pass along your kind words to Betsy — she’ll really appreciate it. Thanks again for choosing Speedway Subaru!
This is the 4th Subaru I've leased/purchased from Gillman Subaru North, and as always the service was exceptional.
The staff was very patient and not pushy at all which I greatly appreciated. The transaction was quick and easy.
Business response:
Thank you so much for sharing your experience with us! 😊 We're thrilled to hear that our team made you feel comfortable and appreciated throughout the process. Making transactions quick and easy while providing a no-pressure experience is what we strive for every day. If you need anything else or have any questions, don't hesitate to reach out. Welcome to the Speedway family, and happy driving!
I enjoyed picking up my new car from Betsy. The lot was very crowded. I would come back. Thanks, bob
Business response:
Thanks so much, Bob! We’re glad to hear you enjoyed picking up your new car with Betsy — she’s always a joy to work with. Apologies for the crowded lot; we know it can get tight during busy times. We appreciate your patience and look forward to welcoming you back anytime! Enjoy the new ride!
Dealership showed great interest in selling us the Subaru at the price we wanted. Great job explaining details of lease agreement.
Your service department does not comminate at all and will not get with me despite multiple times of calling and getting nothing but voicemail. Please at least tell me what the time frame is. I have now been waiting over 4 weeks for any for of communication. Ridiculous and unprofessional..
Business response:
We’re truly sorry for the lack of communication and the frustration this has caused. This is not the experience we want anyone to have, and we understand how unacceptable it is to be left waiting without answers — especially for this long. We’re escalating this internally right away to make sure someone reaches out to you with an update and a clear timeline. Thank you for your patience, and again, we sincerely apologize for the delay and lack of follow-through.
Frequently asked questions about Fairfield Subaru
How is Fairfield Subaru rated?
Fairfield Subaru has a 4.7 star rating with 2,363 reviews.
When is Fairfield Subaru open?
Fairfield Subaru is open now. It will close at 7:00 p.m.
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