Fairfield Subaru's cover image

This profile has been claimed by the business owner or representative.

Fairfield Subaru

4.7

About this business

Location details

2525 Martin Rd, Fairfield, CA, 94534, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.72,863 reviews
Select a rating
hasslerandrew's profile image
hasslerandrew 
2 months ago

Bought a new forester with Kyler! 10/10 experience working him. Extremely honest and friendly. Was my fastest car buying experience ever. Highly recommend this dealership and specially Kyler 

Business response:

We’re glad your purchase of the new Forester with Kyler was so quick and positive. Knowing you found Kyler honest and friendly and that you recommend our dealership means a lot to our team. 

ellenpp's profile image
ellenpp 
2 months ago

Great service. This dealership service department is excellent. Their staff and Technicians explain everything thoroughly and deliver on their promises and do followup after service. I wouldn't take my car anywhere else. Ellen 

Business response:

Hearing that our staff explained every detail clearly and followed up after service means a lot to our service department. We’re honored you trust us with your Subaru Legacy and appreciate your loyalty. 

jrlaubin's profile image
jrlaubin 
2 months ago

Employees were very polite and helpful. , oil change was find cons Car was not washed Car has a problem with the passenger airbag light showing airbag off; this was the 2nd try at fixing it. Thery reset the sensor. About a mile from your center, the passenger airbag off came back on, will bring it back when I can test a new trailseeker 

Business response:

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. 

jrlaubin's profile image
jrlaubin 
2 months ago

Every employee greeted us with a smile and can I help you.i came for an oil changed and a repair of the passenger seatbelt notifaction. The sign stay correct for about 1 mile after leaving.this was my second try to have it fixed 

Business response:

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. 

ramfevr's profile image
ramfevr 
2 months ago

On time as stated service kept me updated and explained what was done. Very helpful service 

Business response:

Knowing that the service on your Subaru Outback arrived promptly and that our updates and explanations were clear means a great deal to our service team. 

briank-hornbuckle's profile image
briank-hornbuckle 
2 months ago

The dealership was very easy to work with and has great customer service from beginning to end. 

Business response:

It’s rewarding to know our service on your Crosstrek felt seamless from start to finish. Your five-star rating means a great deal to our service department. 

mainmast_99's profile image
mainmast_99 
2 months ago

welcoming and knowledgeable staff under the stewardship of its owner. Timely delivery of the vehicle. 

Business response:

Knowing you felt well cared for by our welcoming, knowledgeable staff under our owner’s guidance is rewarding. We’re pleased we could complete service on your Solterra on schedule. 

brandon.w.marshall's profile image
brandon.w.marshall 
2 months ago

I went in looking just to see if they had the car I wanted. I was prepared to order it and wait, but they had the exact model and color/trim package I wanted, so we sat down and made it happen. The whole process was extremely chill and everyone was super friendly. Not only did I get exactly what I wanted, but I got a great deal as well. I'm super happy. 

Business response:

Your note about discovering the exact support you needed for your Subaru Trailseeker without a long wait reflects how we strive to make every service visit seamless. It’s rewarding to know our relaxed approach and friendly staff hit the mark. Your kind words and five-star rating mean a lot to our service department. 

tradrric's profile image
tradrric 
2 months ago

Bit of a line for check in for service but they sorted it out real quick in a professional way. No issues with my service & was in & out in under an hour & a half. 

Business response:

We’re glad the check-in process was handled quickly and professionally, even with the line. It’s rewarding to know the service on your Forester was issue-free and had you back on the road in under an hour and a half. 

Frequently asked questions about Fairfield Subaru

How is Fairfield Subaru rated?

Fairfield Subaru has a 4.7 star rating with 2,863 reviews. 

When is Fairfield Subaru open?

Fairfield Subaru is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com