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Fairfield Subaru
- Automotive
- Fairfield, CA
About this business
Location details
2525 Martin Rd, Fairfield, CA, 94534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Gavin in service was so friendly and knowledgeable. It was so great servicing my vehicle here
The staff was extremely helpful and got us served in a very short time frame
Excellent service, great customer service, knowledgeable employees, welcoming and no pressure environment, friendly staff, and overall a great experience !
Business response:
Thank you so much for the kind words! We're thrilled to hear you had such a great experience with our team. Providing excellent service in a friendly, no-pressure environment is what we strive for every day at Speedway Subaru VW. We truly appreciate your support and hope to see you again soon!
I had a very nice salesman, Brian A. I was needed to drive whatever it is I wanted to buy, between a Cross Trek and CX5, which conveniently was right next door. After driving both, the Cross Trek won. Of course, the color I wanted wasn't at the lot, but they were able to find what I wanted by later that evening. They drove it in from Louisiana the next day.
'Very Dishonest "Subaru of America" Dealership'. On May 15 of 2025 I was sold a lightly used 2023 SUV with 10,000 miles for $18,250 dollars where' Penz Subaru made $4000-to-$5,000 dollars from the Trade-In before giving the SUV a passing 107 point Inspection for Resell. However' as a "Subaru of America" Dealership Standard' Penz Subaru sold the vehicle with prior maintenance and defect issues without fixing the issues themselves. Moving forward as a person with Physical, Orthopedic and Health Disabilities living on Disabilit... read more
Easy to make appts. Service reps are nice very & friendly. Very knowledgeable & helpful. Quick turnaround. Nice waiting area with coffee , snacks etc. Bathrooms spotless.
Amanda was great! She knew every detail of the Crosstrek and I really appreciated her effort to find the right car for me. Amanda made sure I was well-informed every step of the way, from car selection to financing to signing. Would definitely recommend to anyone who is thinking about getting a new Subaru!
Business response:
Thank you for the wonderful review! We're so glad to hear Amanda took great care of you and helped make your Subaru Crosstrek experience smooth from start to finish. She's a true expert, and we’re lucky to have her on the Speedway Subaru team. Enjoy your new Subaru, and thanks again for the recommendation!
Penz Subaru of Penz Automotive policy is a 7-Day Return/Exchange and a Penz 60-day defect policy with a 107 point inspection to ensure customers "Cannot Buy the Wrong Vehicle". However' Penz does not have a policy about reselling to the consumer a vehicle they cannot fix before reselling. Of a buying experience I purchased a 2023 Nissan Kicks with 10,000 miles for 18,000 dollars and within 30-days there were major performance issues with the Fuel System and Air Conditioning.
We have been waiting for a refund from them for 2,700. 00 for months and I keep getting excuses. I was annoyed they charged us 5.00 for tires and 1.50 for a battery fee on a brand new car but this is egregious.
Frequently asked questions about Fairfield Subaru
How is Fairfield Subaru rated?
Fairfield Subaru has a 4.7 star rating with 2,364 reviews.
When is Fairfield Subaru open?
Fairfield Subaru is closed now. It will open at 10:00 a.m.
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