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Fairfield Subaru
- Automotive
- Fairfield, CA
About this business
Location details
2525 Martin Rd, Fairfield, CA, 94534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
The staff was extremely helpful and got us served in a very short time frame
Excellent service, great customer service, knowledgeable employees, welcoming and no pressure environment, friendly staff, and overall a great experience !
Business response:
Thank you so much for the kind words! We're thrilled to hear you had such a great experience with our team. Providing excellent service in a friendly, no-pressure environment is what we strive for every day at Speedway Subaru VW. We truly appreciate your support and hope to see you again soon!
I had a very nice salesman, Brian A. I was needed to drive whatever it is I wanted to buy, between a Cross Trek and CX5, which conveniently was right next door. After driving both, the Cross Trek won. Of course, the color I wanted wasn't at the lot, but they were able to find what I wanted by later that evening. They drove it in from Louisiana the next day.
'Very Dishonest "Subaru of America" Dealership'. On May 15 of 2025 I was sold a lightly used 2023 SUV with 10,000 miles for $18,250 dollars where' Penz Subaru made $4000-to-$5,000 dollars from the Trade-In before giving the SUV a passing 107 point Inspection for Resell. However' as a "Subaru of America" Dealership Standard' Penz Subaru sold the vehicle with prior maintenance and defect issues without fixing the issues themselves. Moving forward as a person with Physical, Orthopedic and Health Disabilities living on Disabilit... read more
Easy to make appts. Service reps are nice very & friendly. Very knowledgeable & helpful. Quick turnaround. Nice waiting area with coffee , snacks etc. Bathrooms spotless.
Amanda was great! She knew every detail of the Crosstrek and I really appreciated her effort to find the right car for me. Amanda made sure I was well-informed every step of the way, from car selection to financing to signing. Would definitely recommend to anyone who is thinking about getting a new Subaru!
Business response:
Thank you for the wonderful review! We're so glad to hear Amanda took great care of you and helped make your Subaru Crosstrek experience smooth from start to finish. She's a true expert, and we’re lucky to have her on the Speedway Subaru team. Enjoy your new Subaru, and thanks again for the recommendation!
Penz Subaru of Penz Automotive policy is a 7-Day Return/Exchange and a Penz 60-day defect policy with a 107 point inspection to ensure customers "Cannot Buy the Wrong Vehicle". However' Penz does not have a policy about reselling to the consumer a vehicle they cannot fix before reselling. Of a buying experience I purchased a 2023 Nissan Kicks with 10,000 miles for 18,000 dollars and within 30-days there were major performance issues with the Fuel System and Air Conditioning.
We have been waiting for a refund from them for 2,700. 00 for months and I keep getting excuses. I was annoyed they charged us 5.00 for tires and 1.50 for a battery fee on a brand new car but this is egregious.
Buyer Beware: Gillman Subaru Fumbles Customer Service from Start to Finish I’m no stranger to Subaru—I’ve owned both a Forester and an Ascent company car since 2019. While the styling never thrilled me, the safety, comfort, AWD, and fuel economy kept me loyal. Unfortunately, Gillman Subaru (the closest dealer for service) has tested that loyalty at every turn. Service Department—Four Years of Frustration • Chronic delays: Routine maintenance that should take an hour routinely drags into half‑day marathons. • Zero convenience... read more
Frequently asked questions about Fairfield Subaru
How is Fairfield Subaru rated?
Fairfield Subaru has a 4.7 star rating with 2,364 reviews.
When is Fairfield Subaru open?
Fairfield Subaru is closed now. It will open tomorrow at 7:30 a.m.
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