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Fairfield Subaru
- Automotive
- Fairfield, CA
About this business
Location details
2525 Martin Rd, Fairfield, CA, 94534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Very nice very good very efficient very quick very good communication did not wait long
Business response:
Knowing that the service on your Subaru Crosstrek was efficient and the communication prompt means a lot to our service department. We’re happy the wait was brief and everything went quickly for you.
I had a great experience with Eric. He was honest with his service and advice.
Business response:
Your note about honest service and advice highlights the transparency we aim for. Knowing the service on your Subaru Crosstrek met your expectations is rewarding.
Excellent service. Cost is too high. I dealt with Eric and he was very good.
Excellent service. I was entertained right away upon arrival. Brian was respectful, efficient, and easy to work with.
Business response:
Knowing you felt entertained and welcomed as soon as you arrived means a lot to our service team. We’re glad our team handled your Subaru Outback with courtesy, efficiency, and ease.
I want to be completely honest and upfront when I say that after my initial unprofessional interaction with Aman from sales over the phone, I did not think I would be purchasing a vehicle from Fairfield Subaru. I was spoken to in a rude tone and things were said that should not have been at all especially when I was coming in paying all cash. It left a bad impression. However, shortly after, I received a call from Josh, the Sales Manager. He took the time to speak with me, listen to my concerns, and set everything straight. ... read more
Business response:
Our sales team appreciated the chance to make things right and guide you through purchasing your WRX STI. Knowing that our follow-up call restored your confidence and that the pressure-free process felt fair means a lot to our team. Janie and our parts manager enjoyed showing you some of our classic Subarus, and we’re thrilled your 2020 WRX STI has found a forever home here.
My experience was great ! !! service from sales associate was superb !! He took the time to show me wverything on my new vehicle !!!
Business response:
Your mention of our associate thoroughly explaining every feature of your new Forester shows our commitment to personalized service. Hearing your kind words and five-star rating means a lot to our team.
Fantastic service department. 5 star service. All employees I dealt with were nice and professional.
Business response:
We’re glad the service on your Subaru Outback felt welcoming and professional. Hearing such kind words from you means a lot to our team.
Excellent experience buying my new Subaru Outback at Fairfield Subaru. I recently purchased a new Subaru Outback from Fairfield Subaru and couldn’t be happier with the entire process. From the moment I walked in, everything was straightforward, professional, and quick—no high-pressure tactics or drawn-out negotiations. A huge thank you to salesman Tony Richardson. He was knowledgeable, patient, and made the whole experience seamless. He answered all my questions clearly, walked me through the options without pushing anything... read more
Business response:
Honest, straightforward communication is central to how our showroom operates. Knowing you found the purchase of your new Outback professional and quick means a lot to us. Tony was happy to answer all your questions and make the process seamless. Thank you for recommending us!
I was kept informed of the progress the whole way through by text or phone. Fairfield Subaru had to order my part from out of state and it arrived in one day! They got it installed and I was on road really fast. Thanks again!
Business response:
Knowing our texts and calls kept you updated throughout your Subaru Forester’s repair means a lot to our service team. Marissa and everyone here are pleased we could source the needed part in one day and get you back on the road so quickly.
Frequently asked questions about Fairfield Subaru
How is Fairfield Subaru rated?
Fairfield Subaru has a 4.7 star rating with 2,863 reviews.
When is Fairfield Subaru open?
Fairfield Subaru is closed now. It will open at 10:00 a.m.
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