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Fairfield Subaru
- Automotive
- Fairfield, CA
About this business
Location details
2525 Martin Rd, Fairfield, CA, 94534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
The staff was very patient and not pushy at all which I greatly appreciated. The transaction was quick and easy.
Business response:
Thank you so much for sharing your experience with us! 😊 We're thrilled to hear that our team made you feel comfortable and appreciated throughout the process. Making transactions quick and easy while providing a no-pressure experience is what we strive for every day. If you need anything else or have any questions, don't hesitate to reach out. Welcome to the Speedway family, and happy driving!
I enjoyed picking up my new car from Betsy. The lot was very crowded. I would come back. Thanks, bob
Business response:
Thanks so much, Bob! We’re glad to hear you enjoyed picking up your new car with Betsy — she’s always a joy to work with. Apologies for the crowded lot; we know it can get tight during busy times. We appreciate your patience and look forward to welcoming you back anytime! Enjoy the new ride!
Dealership showed great interest in selling us the Subaru at the price we wanted. Great job explaining details of lease agreement.
Your service department does not comminate at all and will not get with me despite multiple times of calling and getting nothing but voicemail. Please at least tell me what the time frame is. I have now been waiting over 4 weeks for any for of communication. Ridiculous and unprofessional..
Business response:
We’re truly sorry for the lack of communication and the frustration this has caused. This is not the experience we want anyone to have, and we understand how unacceptable it is to be left waiting without answers — especially for this long. We’re escalating this internally right away to make sure someone reaches out to you with an update and a clear timeline. Thank you for your patience, and again, we sincerely apologize for the delay and lack of follow-through.
Betsy really helped me get to know my new Subaru! My last car was a 2012 Subaru Outback, which I loved, but it didn’t have all the bells and whistles that my 2024 Subaru Crosstrek Sport has. Thanks to Betsy, now I know how to use them!
Business response:
Thank you so much for the kind words! We’re so excited for you and your new 2024 Crosstrek Sport — what an awesome upgrade from your 2012 Outback! Betsy is fantastic at making all those new features feel simple and approachable, and we’re glad she helped you get comfortable behind the wheel. Enjoy every mile — and welcome to the next generation of Subaru!
Vehicle was great. Prepped and Clean. Betsy was fantastic. She walked me through all the great features on the new Forester.
Business response:
Hi Brent, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you loved your new Forester and that it was delivered prepped and clean—just as it should be. Betsy is truly fantastic, and we're lucky to have her on our team. I'll make sure to pass along your kind words! If you have any questions about your Forester’s features or need assistance in the future, don’t hesitate to reach out. Enjoy your new ride, and welcome to the Speedway family!
Very kind and thoughtful. Efficient and thorough.. HELPFUL SUGGESTIONS TO KEEP MY CAR RUN PROPERLY
Betsy was the best. She helped me learn all the features of my car. She was patient, personable and I left with a better understanding of my new car
Business response:
Hi Karen, Thank you so much for sharing your experience with Betsy! We're thrilled to hear she helped you learn all the features of your new car and made the process enjoyable. Betsy truly exemplifies our commitment to patience, personalization, and ensuring our customers leave confident and informed. If you have any other questions or need further assistance, we're always here for you. Enjoy your new car, and welcome to the Speedway family!
They take care of my car and make it easy for me to keep my car up to date and running well. It is my favorite dealership. And why I have driven Subarus for several years.
Frequently asked questions about Fairfield Subaru
How is Fairfield Subaru rated?
Fairfield Subaru has a 4.7 star rating with 2,423 reviews.
When is Fairfield Subaru open?
Fairfield Subaru is open now. It will close at 7:00 p.m.
Need help? Contact us.
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