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Erus Energy
- Consumer Services
- Phoenix, AZ
About this business
With over 16 years of service, Erus Energy is the best decision for your solar power & energy experience. #2394 of Inc5000 2020 Fastest-Growing Private Companies in America
Location details
21402 N 7th Ave, Phoenix, AZ, 85027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have solar with this company & I have a large panel bill of $238.00 month for 30 years. And Electric bill of $230. So what makes this good??? Oh! I know I got to spend an extra $200 plus a month! Thanks Erus!!! I have my electric bill before & after for proof.
Business response:
Ms. Navarrete, Our service team has been attempting to contact you regarding your system. Please reach out to us at your earliest convenience so we can discuss your concerns. Please contact service manager, Alex Gaytan, at (505) 249-3140 so that he can best assist you with your system. Thank you!
Bella did a great job in finding my old, 8-yr old contract. She made my day!! Thank you for all your help.
Business response:
Ms. Marshall, Thank you so much for letting us know about your awesome experience with Erus Energy! Bella is a valued member of our team and we are thrilled to hear she made your experience memorable. We constantly strive to give our customers the best experience possible so that they can fully enjoy the benefits of solar! We look forward to continuing to assist you in the future and hope that you will be referring Erus Energy to your friends and family. Please never hesitate to reach out to us at 844-272-8336 if you ever n... read more
My system was installed about 2 1/2 years ago by a very professional team. I love my solar production and have had no issues with the production or reporting until a storm caused a Wi-Fi outage. This caused my reporting to stop (not production) and I was notified there was a problem . Thanks to Benjamin T***** for walking me through the reconnect to my Wi-Fi.
Business response:
Ms. ****, Thank you so much for letting us know about your awesome experience with Erus Energy! We constantly strive to give our customers the best experience possible so that they can fully enjoy the benefits of solar! We look forward to continuing to assist you in the future and hope that you will be referring Erus Energy to your friends and family. Please never hesitate to reach out to us at 844-272-8336 if you ever need anything.
Hello I am getting charged a lot in electric company is something not working? Edgar de la Garza
Crooks. Didn’t get the system we were contacted to get. We didn’t want the solar panels installed without having the battery backup system. They installed when no one was home. Conned a 81 year old man into a $50,000 system when told it was only going to be $35,000. When asked to have it removed they refused.
Business response:
Hello, I am sorry to hear that you have had a less than perfect experience. We strive to make sure that all of our customers enjoy the benefits of going solar. I would like to offer you my personal assistance in resolving this challenge and may be reached at 844-272-8336. Thank you, Benjamin Taylor Manager
Erus Energy has a very good coordination team and they have a nice cooperative work. Every time when I have any question, Ms. Alma Hunt and Tayler Farrell were enthusiasm to answer my questions and resolve some problems. My solar systems were set up very fast although it needs a lot of process by different departments including Tucson city inspection and TEP, etc. Technicians for setting solar panels are very professional team and they just used one day to set up two house solar panels installation. I am very grateful to Eru... read more
7 hours ago Horrible rude installation team arrived 8 am blasting music and cursing in Spanish, we did not agree to have to deal with a couple or unprofessional rude people in our home. Hope this team is shown what professionalism is, and how far it will get. We will not be recommending this company to anyone or even mention it to anyone.What's even worse I called management they told me "you knew they were scheduled", like as if because we knew we had to put up with rudeness. You all clearly have no concept of customer serv... read more
I recently had my system installed and had a minor issue. J. Hernandez from Erus Energy resolved the issue quickly. Thank you for the quick response to this! I will definitely point people towards Erus Energy. Thanks
We have nothing but great things to say, from our initial salesman, the installation process, and follow up. Joe Hernandez was especially helpful when we had a problem. Everything resolved satisfactorily.
Frequently asked questions about Erus Energy
How is Erus Energy rated?
Erus Energy has a 4.1 star rating with 869 reviews.
When is Erus Energy open?
Erus Energy is closed now. It will open on Monday at 8:00 a.m.
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