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Empire Hotel

3.9

About this business

Empire Hotel is an elegant Upper West Side hotel, that is close to both Lincoln Center and Central Park. Rooms are elegant, comfortably furnished, with a beautifully classic atmosphere. The multi-lingual staff can provide assistance with planning your stay, including help with theater tickets, tours, and dining reservations. The hotel is also close to Times Square, as well as a multitude of dining, shopping, entertainment and cultural experiences. 

Location details

44 W 63rd St, New York, NY, 10023, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.96,144 reviews
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Gretchen Grunenberger's profile image
Gretchen Grunenberger 
6 years ago

I will admit upon our arrival we had a few hiccups with our lock on the door and a leak in the bathroom. They promptly rectified the situation and moved us to another room where no further issues ensued. I don’t like the fact that the only fridge is full to capacity with overpriced drinks so there is no room for my stuff that I wanted to buy. I do like the fact that even though there isn’t a ice machine they will bring you ice at no charge. Internet is completely free so that is also a plus. The staff has been amazing and th... read more

Business response:

We are happy you enjoyed your stay! We hope to see you again soon! 

Mirette Mikhail's profile image
Mirette Mikhail 
6 years ago

Business response:

We can't wait to see you again! 

Marie Flennmark Roupé's profile image
Marie Flennmark Roupé 
7 years ago

Ett måste! Superhäftigt 

Robyn Bosley's profile image
Robyn Bosley 
7 years ago

This was our first visit to the Empire but won’t be our last! There wasn’t one negative about our stay at all! We checked in very late (11p). The valet quickly loaded our luggage and took our truck to the parking garage. The bell service delivered our bags promptly & house keeping came immediately to make the quest best for our children. The room was very spacious, extremely clean & comfortable. The bathroom was huge (for NYC standards) and the shower was wonderful (has a waterfall shower head with excellent water pressure).... read more

Business response:

We hope to see you and your family again soon! 

Jonah Leongson Salazar's profile image
Jonah Leongson Salazar 
7 years ago

Business response:

We hope to see you again soon! 

Tomas Goldney's profile image
Tomas Goldney 
7 years ago

It is suprising how bad this hotel turned out to be . First of all , despite the name and location , it has nothing to do with a hotel rated over 3 stars or even 2 to be honest . Almost no sound proofing means you have a constant noise in the room making it impossible to sleep , criminally overpriced room rates , cockroaches in the rooms , shower units partly broken , mold around the walls and in corners where its obvious thay think its not worth cleaning , and basic services lacking or charged out of proportion . No hair dr... read more

Celeste Di Iorio Morin's profile image
Celeste Di Iorio Morin 
7 years ago

My room is a closet. One tiny bed for two people. Pillows like cardboard. I reserved a queen over a month ago, and when we got here, they downgraded us because they were overbooked! I did not receive any notice from them in advance. The only compensation they offered, was two lousy comped drinks at the bar. Terrible. I do not recommend this place. 

Lori Faulkner's profile image
Lori Faulkner 
7 years ago

My third time, Hubbys first. We loved it. I had requested a room with a view because it was his first time to the city. They did an awesome job with our room. 

Business response:

We hope to see you again soon! 

Chelsea Anderson's profile image
Chelsea Anderson 
7 years ago

I don’t know where to start- this hotel is surprisingly bad for what it is. The lobby is very beautiful and gives the appearance of a swanky, luxury hotel. Once checking into your room you’ll find out this is not the case. The room was ridiculously hot when arrived. The heaters in the rooms have no controls so the only way to turn it off is by unplugging it. It only has one setting and that’s blowing heat at full blast. We left our window cracked at night because of how stuffy the room was. The beds are hard as a rock and un... read more

Frequently asked questions about Empire Hotel

How is Empire Hotel rated?

Empire Hotel has a 3.9 star rating with 6,144 reviews. 

When is Empire Hotel open?

Empire Hotel is open now. It will close at 6:00 p.m.  

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