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Empire Hotel

3.9

About this business

Empire Hotel is an elegant Upper West Side hotel, that is close to both Lincoln Center and Central Park. Rooms are elegant, comfortably furnished, with a beautifully classic atmosphere. The multi-lingual staff can provide assistance with planning your stay, including help with theater tickets, tours, and dining reservations. The hotel is also close to Times Square, as well as a multitude of dining, shopping, entertainment and cultural experiences. 

Location details

44 W 63rd St, New York, NY, 10023, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.96,144 reviews
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Rachael Seward's profile image
Rachael Seward 
7 years ago
Kesha Terrell Hall's profile image
Kesha Terrell Hall 
7 years ago

Great location. Friendly staff. Rooms small but it’s NYC. Didn’t expect any bigger. Definitely will stay again. 

Patricia Jane's profile image
Patricia Jane 
7 years ago

Choose somewhere else! Location and our valet attendant were the ONLY positives here. Our pricey, phone booth size room provided ZERO amenities even charging for in-room use of coffee/tea machine. Walls are paper thin and noises from heater were loud and disruptive to say the least, despite manager's explanation that, "it's an old hotel. It happens everywhere." Very disappointing experience. 

Emily Collins's profile image
Emily Collins 
7 years ago
Christin Creech Tenpenny's profile image
Christin Creech Tenpenny 
7 years ago

We just 5 nights in NYC at the Empire & really enjoyed the service, great location, gorgeous rooftop lounge with spectacular views a, incredible food & service! The rooms are small, which is typical for NYC hotels. The hotel is a little outdated and rooms are in some need of TLC, but even with that, I would recommend the hotel overall. The biggest negative would be the very small bathrooms with NO counter space for blow dryer, etc. I would rate it a 3.5 if that was an option. 

Emma Summerside's profile image
Emma Summerside 
7 years ago

Smooth check in ... room upgraded .... staff so helpful only downside no wifi in room.... bar and lobby so cosy 

Jacques du Preez's profile image
Jacques du Preez 
7 years ago

The Kay card to my room lost its code 5 times in a row. I asked for it to be fixed every time and the last time I was blatantly lied to by the front desk. The front desk got into an argument with me and not once owned that it was not acceptable that the problem was not fixed. I stayed on the 6th floor and every time I had to go up to my room twice just to get into it. Add to this mould in the bathroom and an air conditioner that did not work and I would recommend this hotel. 

Santeka Grigley's profile image
Santeka Grigley 
7 years ago

My boyfriend booked a room at your hotel for my birthday. He elected to stay at your hotel because your property had a pool, unlike some of your competitors with cheaper prices. He received an email prior to our stay stating the hours and information about the pool deck, so he had no reason to believe there would be any issues once we arrived. It was a surprise he planned for my birthday and it was ruined when we found out that the pool was not open like your website and the email he received stated it would be. The primary ... read more

Robert Roy Nichols's profile image
Robert Roy Nichols 
7 years ago

Frequently asked questions about Empire Hotel

How is Empire Hotel rated?

Empire Hotel has a 3.9 star rating with 6,144 reviews. 

When is Empire Hotel open?

Empire Hotel is closed now. It will open tomorrow at 9:00 a.m. 

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