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Empire Hotel

3.9

About this business

Empire Hotel is an elegant Upper West Side hotel, that is close to both Lincoln Center and Central Park. Rooms are elegant, comfortably furnished, with a beautifully classic atmosphere. The multi-lingual staff can provide assistance with planning your stay, including help with theater tickets, tours, and dining reservations. The hotel is also close to Times Square, as well as a multitude of dining, shopping, entertainment and cultural experiences. 

Location details

44 W 63rd St, New York, NY, 10023, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.96,144 reviews
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Ashley Sinclair's profile image
Ashley Sinclair 
7 years ago

Thank you so much for an amazing weekend. Just left and wish I could be back. Right when we walked into the door, the service was amazing. The only thing that I wasn’t crazy about were the lobby bar hours. We wish we could’ve had a drink there but never got the chance. The room was clean and kept up. Great location! Will be back! Also, loved the rooftop bar! 

Business response:

Thank you for the kind words, Ashley. We hope you stay again! 

Mary Jiménez's profile image
Mary Jiménez 
7 years ago
Rosalyn Bell's profile image
Rosalyn Bell 
7 years ago

Stayed here with my daughter for our first visit to New York, loved it definitely would recommend and would stay again � 

Business response:

We're so happy you enjoyed you stay, Rosalyn! 

Olivia Gee's profile image
Olivia Gee 
7 years ago

Pool was under "maintenance" our whole 10 day stay. The rooftop bar was nice, however the on the occasions we went up there we were not aloud on the outside balcony as it was booked for "meetings". Hot water stopped working for 24 hours. It's a shame as the 2 main things we booked to stay at this hotel for, we were not able to use. 

Michael Falk's profile image
Michael Falk 
7 years ago

Interior rooms on lower floors are next to an extremely noisy HVAC unit. Don't expect to sleep if you like quiet. 

Simone Francavilla's profile image
Simone Francavilla 
7 years ago

Bad Experience. We were disappointed on arrival at the hotel (10/7) to be told that the pool was closed firstly for bad weather, then for maintenance an indefinite period (maybe I think they will not open it until next year) Needless to say that for our entire 8 night stay we were unable to use the pool, especially as it was quite hot in NY during our stay. The gym was also closed. Despite the Staff at hotel were very kind and friendly our rooms didn't get cleaned for 2 days despite putting the please make up my room sign ou... read more

Joy Revander's profile image
Joy Revander 
7 years ago

Great location near Lincoln Center, our room was very nice and the customer service was excellent! Loved the rooftop bar!! Spectacular view! 

Business response:

Hi Joy, thank you for the kind words, we hope you come again soon! 

Didier Barbot's profile image
Didier Barbot 
7 years ago

Déçu,un mythe est tombé. Piscine hs,roof top Inaccessible, soirée extérieur en permanence .accueil de l'hôtel moyen. Porte de salle de bain qui resté fermé de l'intérieur, même après avoir prévenu la réception ,a 10h le matin, a 23h le soir non réparé. 

Damon G Mahon's profile image
Damon G Mahon 
7 years ago

Frequently asked questions about Empire Hotel

How is Empire Hotel rated?

Empire Hotel has a 3.9 star rating with 6,144 reviews. 

When is Empire Hotel open?

Empire Hotel is closed now. It will open tomorrow at 9:00 a.m. 

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