This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Empire Hotel
- Hotels
- New York, NY
About this business
Empire Hotel is an elegant Upper West Side hotel, that is close to both Lincoln Center and Central Park. Rooms are elegant, comfortably furnished, with a beautifully classic atmosphere. The multi-lingual staff can provide assistance with planning your stay, including help with theater tickets, tours, and dining reservations. The hotel is also close to Times Square, as well as a multitude of dining, shopping, entertainment and cultural experiences.
Location details
44 W 63rd St, New York, NY, 10023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I booked this hotel well in advance & paid dearly for the rooftop pool, only to be told by chance, when I called to confirm booking the week before, that the pool will be closed "for maintenance" during peak time summer, because that seems like such a fitting time for pool maintenance to take place. We could have got better accomodation at a cheaper price elsewhere, but we chose this one for the pool factor! A refund was denied & their care factor was zero. Never ever would I book this hotel again. False advertising at its f... read more
I loved the Old Fashioned drink on the rooftop. Ask for the western view facing Lincoln Center and NJ. Inside bar on 12th floor also amazing!
It was wonderful...friendly...beautiful view...i will be back. ..
Have just stayed here for 10 days. Lots of positives, lots of negatives. Positives were location, services provided, helpful staff and cleanliness. Negatives were size of bathroom, nearly impossible to stay in more than a couple of minutes. We had cold water for 24 hours, pool was not open to public, air con did not cope well with the heat and wifi worked intermittently. We also visited the rooftop bar to take some photos but were only given an inside table and were denied access to any outdoor area to take some photos when ... read more
We were disappointed on arrival at the hotel (17/7) to be told that the pool was closed for an indefinite period. Needless to say that for our entire 10 night stay we were unable to use the pool. Not happy! � especially as it was quite hot in NY during our stay. The gym was also closed. We also had a problem with our room door the day of arrival which took quite a while to sort out. Rooms are quite small & air con very noisy. Staff at hotel were lovely & the hotel is in a great location near the Lincoln Centre & Central Park... read more
Worst hotel I've ever stayed at! Never again. Sad, as the location is wonderful.
Frequently asked questions about Empire Hotel
How is Empire Hotel rated?
Empire Hotel has a 3.9 star rating with 6,144 reviews.
When is Empire Hotel open?
Empire Hotel is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com