This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Welcome to Elk Grove Toyota. We are proud to be a trusted new and used Toyota dealer serving the greater Sacramento area, valuing customer satisfaction above all else. Our goal is to provide Sacramento, Elk Grove, Roseville and Folsom, CA area drivers with superior service. We promise competitive prices, long-term reliability, and an overall enjoyable experience from sales to service.
9640 W Stockton Blvd, Elk Grove, CA, 95757, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | 9:00 a.m. to 8:00 p.m. |
Went in for a long overdue maintenance , staff are helpful and courteous. Offered a free car rental and got updates every time they found something that needs taken cared of . Satisfied customer here 😉
Business response:
Hello Nattee, Thank you so much for sharing this wonderful review here online. We look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager
Very organized, and the service is quick & very comfortable while you wait.
Business response:
Hi Enid, I am thrilled to read about your experience with us here at Elk Grove Toyota. We are thankful to have amazing customers like you. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager
Good place to buy and service the car
Business response:
Hello Larry, Thank you for taking time out of your to review our dealership here online. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager
I went in for my scheduled service and oil change yesterday; and the experience was a very good one. They began work on my car Immediately and had it completed within the timeframe stated, and then washed the car. I have dealt with this Toyota franchise for many years and bought two of my cars there, and I’ve always been well satisfied with the products and the services.
Business response:
Hello Bradford, I am happy to hear that you have been enjoying your time with us. We appreciate your time and your business. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager
Every time I take my car in to Elk Grove Toyota for maintenance, I get top quality service. There was one issue with an after-market device I had installed for towing but Miguel did some extra research and figured out what needed to be done. Thank you Elk Grove Toyota!!
Business response:
Hi Tammy, I am happy to hear that Miguel was able to figure things out during your time with us. Your satisfaction means a lot to us. We look forward to your next visit. Sincerely, Jeannette Blair Customer Relations Manager
The new service facility is great and the still wash your car after the service is cmplete
Business response:
Hello Teena, I am glad to hear that you enjoyed our new Express Maintenance facility. Thank you so much for your business and your time. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager
I need a replacement of the rear brakes for My wife’s 2008 Toyota Yaris. On August 17, at 8:00 am I called Toyota Elk Grove service, and I was given a quote for about $280 to $350 ( include rear brake parts and labor). I was planning to schedule an appointment with them but the Service Rep told me that the earliest they can schedule me for the service is August 25th because they are booked. I told her I will called another place since I want it done sooner. I then called Toyota Maita, and was given a quote for about $450 and... read more
Business response:
Hello Kyle, I apologize for your experience. I am sure there was a mix up since they cannot charge a customer whatever price they would like. There are set prices. I will speak with my Service Director first thing tomorrow morning and then I will call you. I apologize for the Service Rep and the Service Advisor. I will get to the bottom of this. This is not the way we do business and we absolutely care about your time and your satisfaction. I look forward to speaking with you around 8:30am tomorrow morning. Sincerely, Jeanne... read more
Great service. Got me in and out quickly.
Business response:
Hi Brett, I am glad to see that you received great service in a short amount of time. We truly value your time and your business. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager
I went and scheduled for 5k service and it was a disaster. I drop by car at 8am and got no update until 5pm and told me my car wasn’t ready until the next day. So I came and got the loaner then picked up my car the next day. They didnt washed my car, my sticker for the oil change was not done and worst as soon as I got home today my battery light was on. So I am worried that they didn’t even checked my car right. I tried calling And left a voicemail and got no response. Now I have to make an appointment despite my busy sched... read more
Elk Grove Toyota has a 3.7 star rating with 1,289 reviews.
Elk Grove Toyota is open now. It will close at 8:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com